We have three drivers’ profiles on my wife’s model X, hers, mine and easy entry. The other day, she was driving and when she stopped, easy entry kicked in but instead of its programmed settings, it moved forward all the way and the back move forward crushing her against the steering wheel. We were able to push it back. When we tried to switch to other profiles, they also did the same thing. I restarted the screen but the problem persisted. We had to reset the three profiles. When we called roadside assistance, we were advised to delete and recreate the profiles. This answer was unsatisfactory. I feel that Tesla technical assistance folks deal with the car’s computer’s glitches like a laptop glitch. For us, those glitches could cost lives. We deserve better answers.