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Driver side window would not close for 10 minutes after 2020.36 update...but eventually did.

MEAllard

Member
Feb 3, 2020
70
67
New Hampshire
First drive after 2020.36 update to my March 2020 MX. Of course, it's raining for the first time in 90 days here in NH. I lowered the windows to get some air while I reset the AC, and the driver side window would not close:
  1. I would press the auto close.
  2. Window would close to within 1/2 inch, then retreat back down and stop at about 2/3rds open.
It was raining, and water (from both the sky and the wipers) was spraying into the car, and onto me.

I tried holding the button in the close position - same thing.

After 10 minutes, and around 15 attempts (and immediately after calling my wife to bring me a garbage bag and tape, as the X was to be outside in the rain all day), the window closed.

I'm afraid to open it again!
 

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Seattle Tom

Member
Mar 31, 2016
511
536
Seattle, WA
I think it’s usually the pinch sensor in these cases (you can search the forum for situations like this). When it happens, try closing it an inch or so a time. The auto close will fail consistently, but if you “inch” the window up, you should get it to close.

Then of course add to your list next time you are at a Service Center.
 

FoxSTL2HOU

Member
Nov 12, 2018
511
296
HOU
This happened to me, except I was on the way to the airport for a week-long business trip! Made a mad dash home to swap vehicles with the wife...when she took it in that day to the service center, they replaced the window regulator. The window never successfully closed prior to service.
 

ABC2D

Active Member
Dec 19, 2016
1,012
1,080
Home
It happens, not only on Teslas, all cars that have window pinch sensor - all you needed is reset it by opening the window completely, then closing the window by keeping window switch in the up position but before triggering auto-close. Once window is closed, continue to keep the switch up for 10-15 sec more - done.
 

MEAllard

Member
Feb 3, 2020
70
67
New Hampshire
It happens, not only on Teslas, all cars that have window pinch sensor - all you needed is reset it by opening the window completely, then closing the window by keeping window switch in the up position but before triggering auto-close. Once window is closed, continue to keep the switch up for 10-15 sec more - done.

I tried that, let window open all the way, and then hold the button in the up position (and hold it), but the window would still go up to about a half inch from closing, then immediately reverse down to 2/3rds open.
 

MEAllard

Member
Feb 3, 2020
70
67
New Hampshire
next time, if it happens again, try the double wheel reset & that may clear it. Works for us.

Forgot to mention I did do this reset while driving - it did not work. While resetting, I also tried to close the window a bunch of times (window buttons do operate while reset is in progress).
 

MEAllard

Member
Feb 3, 2020
70
67
New Hampshire
Tested window this morning and it worked fine. Not sure what the issue was, I hope It doesn't happen again! I did read somewhere that you can re-set (calibrate?) the window by holding button does for 10 seconds, then holding it up for 10 seconds, then holding it down again for 10 seconds.
 

ABC2D

Active Member
Dec 19, 2016
1,012
1,080
Home
I tried that, let window open all the way, and then hold the button in the up position (and hold it), but the window would still go up to about a half inch from closing, then immediately reverse down to 2/3rds open.
that means you were triggering auto-close
 

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