Duplicate contacts: iPhone

[pnwadventures]

I have a suspicion of the cause for this problem, but would like some confirmation: when I use a voice command to call someone in my favorites, two entries always pop up - same name, same phone number. I have to tap one in order to proceed with the call/text, but it doesn't matter which I choose because they're the same. I think the cause of the problem is that I have contacts listed in both my "contacts" group and my "favorites" group. I don't actually have duplicate entries in my phone (iPhone, btw), just have them referenced from two places. It seems like this would be fixable with a sort|uniq type filter in the car software - remove the duplicates.

Anyone else seeing this issue or have a better idea on what's causing it?

 

[Msjulie]

Tesla's implementation of a number of things is 'bare minimum' - It responds to only 1 in a group text, as example. It would not surprise me at all that it doesn't understand groupings in contacts and thus you do have 2 contacts for all your favs since it flattens all the lists it sees

 

[EVRider-FL]

Have you always had duplicate contacts in the car?

 

[pnwadventures]

Have you always had duplicate contacts in the car?

Great question! No, only recently. But a major car software upgrade occurred and I got a new phone both recently, and only noticed this after both.

 

[Birdsfan]

Remove the "favorites" moniker and test it.

 

[EVRider-FL]

Also, try turning off the Sync Contacts feature in the car (I think it's on the Bluetooth settings screen) for a while and then turn it back on. Maybe getting rid of any contacts cached in the car will fix the problem (or not, but worth a try).

 

[pnwadventures]

Remove the "favorites" moniker and test it.

This ended up being the cause/solution.