EDD did not update after modifying my order (LR to Plaid)

[tarballqc]

As title said,

Early september I've placed an order for Model X (LR).
When I placed the order, on the order page, the EDD was March to June 23.

A week later, the EDD for my reservation updated to December 1st 2022 to Jan 26 2023.

I then changed my mind and decided to upgrade to a Plaid instead.

I've been able to edit my RN but since then (it's been about 2 weeks now) the EDD never updated.
I still see December 1st to Jan 26th.

However if you go to the order page and try to order a Model X Plaid the EDD is nov-dec 2022.

So i'm not sure what to think. Maybe I should call them? Is there a phone number for order support?

 

[DCGOO]

As title said,

Early september I've placed an order for Model X (LR).
When I placed the order, on the order page, the EDD was March to June 23.

A week later, the EDD for my reservation updated to December 1st 2022 to Jan 26 2023.

I then changed my mind and decided to upgrade to a Plaid instead.

I've been able to edit my RN but since then (it's been about 2 weeks now) the EDD never updated.
I still see December 1st to Jan 26th.

However if you go to the order page and try to order a Model X Plaid the EDD is nov-dec 2022.

So i'm not sure what to think. Maybe I should call them? Is there a phone number for order support?

You should email them. [email protected], or your local store order support.