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Edinburgh Collections

DaddyCool

Member
Jan 16, 2020
383
215
Edinburgh
I've just chased up my invoice as I checked with EST (before I got my txt) and because of the '20 plate peak they are taking 10 days to process and it can take up to 4 days for me to receive cleared funds. This will be working days... so a kick of the arse off 3 weeks as a worst case. I chased Tesla as soon as I got my txt confirming 1st week March collection to provide me with an invoice. Email from Manchester today stating that I will get my invoice 2 days before collection :eek::eek::eek:

Trying to speak to someone in Edinburgh and phones are just ringing out o_O
 

SFBanks

Member
Feb 18, 2020
49
18
Dumbarton, Scotland
I've just chased up my invoice as I checked with EST (before I got my txt) and because of the '20 plate peak they are taking 10 days to process and it can take up to 4 days for me to receive cleared funds. This will be working days... so a kick of the arse off 3 weeks as a worst case. I chased Tesla as soon as I got my txt confirming 1st week March collection to provide me with an invoice. Email from Manchester today stating that I will get my invoice 2 days before collection :eek::eek::eek:

Trying to speak to someone in Edinburgh and phones are just ringing out o_O

Can you not get your final invoice on your order page?
 

WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,893
Suffolk, UK
I chased Tesla as soon as I got my txt confirming 1st week March collection to provide me with an invoice. Email from Manchester today stating that I will get my invoice 2 days before collection

I thought that Tesla were providing invoices well in advance for Scottish customers, so they could process EST. Maybe Tesla systems are not figuring that a Manchester collection could be for Scottish customer?

But I have no knowledge of the EST system, so this is just hearsay.
 

DaddyCool

Member
Jan 16, 2020
383
215
Edinburgh
I thought that Tesla were providing invoices well in advance for Scottish customers, so they could process EST. Maybe Tesla systems are not figuring that a Manchester collection could be for Scottish customer?
But I have no knowledge of the EST system, so this is just hearsay.

I assumed it was a Manchester based reply as they had the time to reply - car ordered/delivered and to be collected from Edinburgh
 

DaddyCool

Member
Jan 16, 2020
383
215
Edinburgh
Can you not get your final invoice on your order page?
That's what the Manc reply said the invoice will be available 2 days prior to collection.
Worst case I will cash in some ISA and top back up when loan comes through. If it's all Q1 invoicing it's semantics wether I get one today or in 2 weeks time.

Im sure I'll get some sense from the Tesla Edinburgers (when I get through on the phone)
 

WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,893
Suffolk, UK
That's what the Manc reply said the invoice will be available 2 days prior to collection

I've definitely heard of Sottish buyers getting special early invoices in order to sort out the loan. Might be worth getting a second opinion? But wouldn't surprise me if Tesla are now shooting themselves in their foot instead :(
 

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