TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Elon Musk: Tesla Service division has to work at no loss and no profit. That is good.

Discussion in 'Tesla, Inc.' started by Benz, Apr 27, 2013.

  1. Benz

    Benz Active Member

    Nov 15, 2012
    Service has to be great, because great service will sell cars in the future, as customers will remain with the same brand when they will buy their next car. This is true, we all do acknowledge that. And by saying that Tesla Service has to work at no loss no profit, Elon Musk does really express that he wants that owners of Tesla EV's do experience great service.

    My question is, is it possible to verify if the Tesla Service Division has made a loss or a profit? And how much?

    At the earnings call maybe?
    Or at the annual meeting of shareholders?
  2. Robert.Boston

    Robert.Boston Model S VIN P01536

    Oct 7, 2011
    Portland, Maine, USA
    No, that isn't how most companies report, and I wouldn't expect Tesla to start reporting functional-area P&L. I'm sure that internally they have excellent information, though.
  3. DonPedro

    DonPedro Member

    Mar 28, 2013
    Oslo, Norway
    I think that you can take this on trust (within reason). This public announcement would have been followed by most Tesla employees. Imagine what it would do to your motivation and loyalty if the CEO of the company you worked for said something like this in public and then did something completely different internally. You would certainly lose respect and loyalty for that company. This happens sometimes in ordinary businesses, of course, but a visionary company like Tesla is totally dependent on loyal and motivated employees who buy into the vision. Unless Elon Musk is a complete idiot, which would be extremely hard to believe, he knows this. The service division will operate non-profit. :)

    Now, there are shades of grey, of course. For instance, loaner car sales will probably be very profitable for Tesla. Only the profit will not be booked in the service department. :)
  4. dave

    dave Member

    Sep 21, 2012
    Greater Cincinnati
    I'm wondering how they can NOT operate at a loss, seeing as the car has no mandatory service. I'm assuming most issues will be warranty repairs, at least for the first 4 years.

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.