Sure... but FFS, they should let us know what they're doing... in advance. I came close to cancelling my order because the range really matters quite a lot to me. A reduction of 15% from the P85 range was just not going to cut it. A simple post on their blog, a note to the DSs to pass along, or an individual email to all of the buyers would all have worked fine.
It's like the left hand didn't know what the right was doing. The engineering crews probably withheld the "normal mode" for very good reason, assuming that it was up to marketing to tell the customers. But the marketing group didn't even seem to know that it had happened. And maybe that is exactly how it came to pass. I can imagine EM's puzzled reaction after hearing about all of the gnashing on the internet from the first P85D recipients. And once he found out that "normal" was disabled but nobody mentioned it to the customer, I suspect that he went rather "Steve Jobs" on a few folks.
If you ever read some of the "employee reviews" on the web from Tesla employees, it's clearly a chaotic company at the moment.
More communication & expectation never hurts.
But this is the point I had qouted and was responding to: "...that still doesnt change the fact that tesla is selling an unfinished product (software wise)."
My premise is that one needs to get in the mindset of iterative releases of functionality.