I received a voicemail from Tesla last week stating there was a recall on the Emergency Brake and they had the parts in. They wanted to schedule a mobile service where they came to me to fix it. So I called back to schedule and the person at the service center was confused. He put me on hold for a couple minutes and came back and said he'd have to investigate further because they don't provide ranger service out of their center. A couple hours later the original person who left the voicemail called me back again and scheduled the appointment to come to my work on Tuesday (yesterday). I told him I had called and the person was confused and he said the service center probably isn't aware of this new mobile service. On Tuesday I got a call right on schedule saying they were in the parking lot at my work. I went out to give him the keys and he said it would take about an hour and I was welcome to watch or he'd call me when it was done. So I went back to work and about an hour later he called to say it was done. I went out to get my keys. He said he also checked the tire pressure on all 4 tires. Overall a very pleasant experience. I knew about the recall but was planning on getting it taken care of at my next service visit, but this mobile service was super convenient. I got the impression this is not the same as the ranger service and may be a new service Tesla is offering. I live in the Silicon Valley, so I have 3 service centers close by and I don't think they offer ranger service.