Hello,
I am new to Tesla and this forum. I apologize in advance if this has been posted but could not find anything on point. I have another EV that I had a JuiceBox Pro 75 installed in my home. This is a direct installed unit to our electric system. They unit is supposed to deliver 75 amps in charging, vs the more standard 40amps.
Upon receiving my 2016 Tesla S 90D I noticed that the settings in the Tesla limit the charing to 40amps. I cannot increase this to the higher levels.
Some questions:
1) Has anyone run into this situation before and is there a fix?
2) Are there settings that need to be adjusted on the Tesla or on the Juice Box to achieve the higher charging rate (even at 60amps would be welcomed)
3) I have to use the Tesla adapter plug converting from commercial unit to Tesla plug unit. Is the adapter limiting the charge limit and if so are there higher end adapters.
I appreciate any solutions or directions that one can point me to. I have opened a claim with EMotorWerks to see if they have dealt with this.
I am new to Tesla and this forum. I apologize in advance if this has been posted but could not find anything on point. I have another EV that I had a JuiceBox Pro 75 installed in my home. This is a direct installed unit to our electric system. They unit is supposed to deliver 75 amps in charging, vs the more standard 40amps.
Upon receiving my 2016 Tesla S 90D I noticed that the settings in the Tesla limit the charing to 40amps. I cannot increase this to the higher levels.
Some questions:
1) Has anyone run into this situation before and is there a fix?
2) Are there settings that need to be adjusted on the Tesla or on the Juice Box to achieve the higher charging rate (even at 60amps would be welcomed)
3) I have to use the Tesla adapter plug converting from commercial unit to Tesla plug unit. Is the adapter limiting the charge limit and if so are there higher end adapters.
I appreciate any solutions or directions that one can point me to. I have opened a claim with EMotorWerks to see if they have dealt with this.