I'm posting this hoping someone like @FalconFour who has JuiceBox Pro experience can lend me a hand.
All has worked well with my JuiceBox Pro for years, ever since I charged my 2011 Nissan Leaf with it back in 2015. I have one of the earlier models of JuiceBox, with the metal case and wifi delivered through an antenna at the bottom of the box.
BUT, within the last month, something like every 4-5 days, the car doesn't charge at night. I normally have it scheduled to finish charging at 6am. Previously, I had the car manage the schedule, but just to try to troubleshoot, I switched to letting the JuiceBox control it. Most days it works, but 25% of the time it doesn't, which is really aggravating.
In the JuiceBox app on my phone, the car shows correctly as plugged in 100% of the time. But, the way their app works, if no power is delivered during a session, that session is deleted from the app's logs. So, on the days I wake up and the car didn't charge, there's no row added to the list. That's after I verify before going to bed that it was "still connected" according to the app.
Today, I tried unplugging and replugging the JuiceBox from its 240v plug to the wall of my garage, and then I tried plugging and unplugging it a couple dozen times from the car, just to see if I could catch it not charging. It initiated charging every time. I also verified that the button on the j-1772 cable stops the car charging when it's depressed about halfway as the manual says it should. And it does.
I haven't yet waited to see the problem recur since unplugging and replugging the JuiceBox from the wall, so maybe that's going to solve it. But I was curious to hear other suggestions. I'm hoping to avoid buying a replacement. I'm also 99% sure this isn't the car's fault, as this never happens if I plug it in a different way.
All has worked well with my JuiceBox Pro for years, ever since I charged my 2011 Nissan Leaf with it back in 2015. I have one of the earlier models of JuiceBox, with the metal case and wifi delivered through an antenna at the bottom of the box.
BUT, within the last month, something like every 4-5 days, the car doesn't charge at night. I normally have it scheduled to finish charging at 6am. Previously, I had the car manage the schedule, but just to try to troubleshoot, I switched to letting the JuiceBox control it. Most days it works, but 25% of the time it doesn't, which is really aggravating.
In the JuiceBox app on my phone, the car shows correctly as plugged in 100% of the time. But, the way their app works, if no power is delivered during a session, that session is deleted from the app's logs. So, on the days I wake up and the car didn't charge, there's no row added to the list. That's after I verify before going to bed that it was "still connected" according to the app.
Today, I tried unplugging and replugging the JuiceBox from its 240v plug to the wall of my garage, and then I tried plugging and unplugging it a couple dozen times from the car, just to see if I could catch it not charging. It initiated charging every time. I also verified that the button on the j-1772 cable stops the car charging when it's depressed about halfway as the manual says it should. And it does.
I haven't yet waited to see the problem recur since unplugging and replugging the JuiceBox from the wall, so maybe that's going to solve it. But I was curious to hear other suggestions. I'm hoping to avoid buying a replacement. I'm also 99% sure this isn't the car's fault, as this never happens if I plug it in a different way.