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Enhanced Security installed, but can't turn off??

I had Tesla Service Center install the Enhanced Security system on my Model X today. Now when I go into "Security" in the menus, I can see sliders for "Security Alarm" and "Tile / Intrusion". I know I need to turn off Tilt / Intrusion if I use Dog Mode or Cabin Overheat Protection.

Problem is, both sliders are greyed out and not accessible, so I can't turn these settings off. I've tried in Park as well as Drive.

Anyone else have this issue?

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