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Error icon - Smart Air Suspension’s automatic self-leveling is disabled.

Discussion in 'Model S: User Interface' started by Barry, Nov 28, 2016.

  1. Barry

    Barry Active Member

    Joined:
    Aug 9, 2013
    Messages:
    1,033
    Location:
    Colorado
    When I got into the car this afternoon, I had the little red car icon with the up and down arrows on the IC.
    upload_2016-11-28_19-12-53.png

    Looked it up in the manual and it says this:
    Smart Air Suspension’s automatic self-leveling is disabled. In other words, Model S is in
    Jack mode and is ready to be lifted or pulled onto a transporter. Jack mode cancels
    when Model S is driven over 4.5 mph (7 km/h). See Smart Air Suspension on page 106.

    While driving, there were no suspension issues. It lowered on the freeway, as usual. Called service when I got home and they had me reboot the car. It went away. They didn't offer to check logs, just to call back if the icon remained.

    Anyone else experience this? Anything to worry about?
     
  2. BEEZR

    BEEZR Member

    Joined:
    Feb 19, 2016
    Messages:
    248
    Location:
    Seattle, WA
    I had a similar issue. Parked in a public garage, left the garage and the car bottomed out on the knuckle of the ramp coming up and over the sidewalk. Didn't think much of it until I saw the car/suspension icon, though I don't remember if it was red or yellow. Got a message about the air suspension disabled, needing service. At highway speed got a message about air suspension error, could not lower. In my neighborhood going over speed bumps it was especially stiff (like no suspension). Parked overnight. Next morning the warning light was off and everything seems to be operating normally. I haven't yet contacted service to have it checked but it's been two weeks and no issues...

    You might simply send email to your local service center and they may be able to diagnose remotely and tell you if you should come in.
     
  3. Barry

    Barry Active Member

    Joined:
    Aug 9, 2013
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    1,033
    Location:
    Colorado
    I posted this on the Tesla forum, too, and got quite a few replies. Also called service. They suggested a reboot. Went away and never came back.
     
  4. BEEZR

    BEEZR Member

    Joined:
    Feb 19, 2016
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    248
    Location:
    Seattle, WA
    Reboot as in steering wheel thumb wheel reset, or hard reboot/power down?
     
  5. Barry

    Barry Active Member

    Joined:
    Aug 9, 2013
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    1,033
    Location:
    Colorado
    Steering wheel buttons
     

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