Error message: UI_a111 Re-insert USB into glovebox for higher speed

[Fiveseven108]

I took delivery of my car today and I am already getting this error message. I did the reboot per another thread i found here but it did not resolve the problem. My service appointment is for next week but I was hoping if anyone can recommend a aftermarket USB I could try before my service date. Is there any other way to resolve this issue?

Thank you in advance,

 

[EVRider-FL]

Search for USB in this forum and you’ll find plenty of threads with recommendations. Another resource is this TeslaTap article: Recommended Drives for the Tesla Dashcam – TeslaTap

 

[AdamVIP]

If you just took delivery I assume the Tesla issued drive is the one messing up. I would try another and see if you still get the error. If you do the port might be screwy. If you dont then tell Tesla you want another drive because theirs didnt work.

 

[Fiveseven108]

If you just took delivery I assume the Tesla issued drive is the one messing up. I would try another and see if you still get the error. If you do the port might be screwy. If you dont then tell Tesla you want another drive because theirs didnt work.

Thanks i ordered the sandisk per the rec's on here.. will give it a go today

 

[brur]

In my case, there was some hardware that had to be replaced—less than an hour at the service center.

 

[Fiveseven108]

In my case, there was some hardware that had to be replaced—less than an hour at the service center.

this looks like it may be the case for me.. i tried to install the sandisk but it didn't even recognize the device after i formatted the drive.

 

[AdamVIP]

You remembered to format it as exFAT right? If you did then I think its a safe bet the port is buggered.

 

[Fiveseven108]

You remembered to format it as exFAT right? If you did then I think its a safe bet the port is buggered.

I did i followed a youtube video on how to format

 

[Fiveseven108]

just a quick update, Tesla couldn't fix it today but they think the whole glove compartment needs to be replaced (bad port). They ordered the part and it should arrive December 1st. I'll report back if that resolves the problem.

 

[Tomw8073]

I took delivery of my car today and I am already getting this error message. I did the reboot per another thread i found here but it did not resolve the problem. My service appointment is for next week but I was hoping if anyone can recommend a aftermarket USB I could try before my service date. Is there any other way to resolve this issue?

Thank you in advance,

View attachment 873417

I have the same issue using a SanDisk SSD, I have been using this with no trouble so far. As with any computer, there are going to be glitches, The wife and I approached owning a tesla as a cutting edge beta test and expect things like this, If it gets too out of hand will just move on. But I love the car.
Musk's behavior is harder to bear than the glitches, by far. But a lot of highly intelligent people are always on the edge of sanity. ;]

SanDisk 256GB High Endurance Video MicroSDXC Card ​

SanDisk MobileMate USB 3.0 microSD​

 

[pikeman]

You remembered to format it as exFAT right? If you did then I think its a safe bet the port is buggered.

We bought the Sandisk drive and formatted exFAT. It worked fine until the recent software update. We discovered a Tesla USB 3 drive in the console, it didn’t work. checked it out, and it was formatted FAT32. Reformatted as exFAT, still no good . And now the Sandisk doesn’t work either.
Both drives are OK, I bought a utility to verify them.
It’s the car, not the drives!