EU Model Questions and official Tesla answers

[Jeroens]

I thought it might be good to get some Questions with Official Tesla answers going for the EU reservation holders.
To start with below my questions and the answers from a very helpful Tesla Product Specialist.




Q: Definitive answer on the charge-plug on the EU versions?
A: Mennekes Type 2


Q: Will Tesla sell/supply a home charger?
A: We will offer the HPWC before deliveries start, price is TBD


Q. Will Telsa Supply (or sell) a charge cable and if so with which plugs
A: Yes. CEE 32A 5-pin connector with a (seperate) 220V adaptor (pigtail)


Q: Is the CHaDeMo plug or adaptor a definite yet (Elon mentioned this in Geneva and Oslo)
A: No.


Q: FM Radio in EU, supported? RDS supported?
A: FM Radio Yes, RDS will check next week


Q: Digital Radio in EU (DAB? DVB-t?)
A: DAB - Yes, DVB-T - No


Q: Slacker not active in EU what will Tesla EU Model Support - alternative Spotify?
A: TBD


Q: European Data Packages GSM, plans, pricing, roaming
A: TBD


Q: Parking Sensors, will they be painted in the body color?
A: Absolutely


Q: EU Service options, pricing?
A: Service | Tesla Motors


Q: Will the headrests in the rear be adjustable (eu regulation?)
A: The car complies with the European Regulations. The headrests are not adjustable.


Q: Which tires on the EU models, seems like the Michelin Pilot Sport PS2, is not available in EU (or at least the netherlands at the usual tire centers).
A: TBD


I will update as more info comes available on these.


Meanwhile I'd love to see others post their questions and if any, the definite answers received from Tesla.
So not the place for rumors, or they think or I think, but confirmed Tesla answers.


Hope you find these helpful.

 

[Johan]

Thanks for your efforts, but we have too many conflicting "official" answers already. In our Norwegian forum for example, I could point you to at least three different "definitive" answers about the charging. In the last two days Tesla have changed their Norwegian website several times on the issue of DAB radio inclusion in the standard sound package or not - there is still confusion and conflicting answers and we don't know the facts.

So I'm sorry, I won't take anything less than an official update to the web pages or an official press release/communique from Tesla EU HQ as good info (and as you can see from above even teslamotors.com can behave like a chameleon at times, which also AnOutsider points out with regards to the US version that he keeps tracking).

 

[takktakk]

Thanks for your efforts, but we have too many conflicting "official" answers already. In our Norwegian forum for example, I could point you to at least three different "definitive" answers about the charging. In the last two days Tesla have changed their Norwegian website several times on the issue of DAB radio inclusion in the standard sound package or not - there is still confusion and conflicting answers and we don't know the facts.

So I'm sorry, I won't take anything less than an official update to the web pages or an official press release/communique from Tesla EU HQ as good info (and as you can see from above even teslamotors.com can behave like a chameleon at times, which also AnOutsider points out with regards to the US version that he keeps tracking).

Give the guy a break.
Whether you choose to rely on the intel is not significant with regard to his effort an willingness to share what he's been told.

All this fuss about the DAB issue... You also get vastly improved sound at less than ONE percent of the cars total price. I can not believe how some forum users obviously like to massage the minor details of an all in all fantastic start-up, rolling out a technological marvel world wide.

 

[Johan]

Give the guy a break.
Whether you choose to rely on the intel is not significant with regard to his effort an willingness to share what he's been told.

Welcome to the forum. And yes of course, this is why I started my post with "Thanks for your efforts" which I sincerely meant. However, me not relying on the intel is also advice to other to not rely to heavily on it considering Tesla's history of poor customer communication and mis-synchronization internally when it comes to correct info at the right time.

All this fuss about the DAB issue... You also get vastly improved sound at less than ONE percent of the cars total price. I can not believe how some forum users obviously like to massage the minor details of an all in all fantastic start-up, rolling out a technological marvel world wide

The point, again, has to do with communication, not the feature it self.

 

[Jeroens]

I understand your frustration which is exactly why I felt it would be good to try and share answers we get from the most reliable source(s) between us.

A lot of answers come from sales like people and they often presume things as not a lot of info gets to them.
The best most reliable answers come from the HQ Product specialists and we must accept/realize they also do not have access to all the info and as with agile like development things are often in flux and change along the way. I asked for definite answers and made clear I prefer TBD;s over maybes which also reflect in the answers.

The closest we can get to reliable info is to ask HQ Product specialists and make clear as per above we are looking for definite-s and else an open 'we do not know yet' and share this info between us, the EU reservation holders...

I'll also ask if they know which Package will have DAB and if it is definitely going to be DAB+ as well...

 

[Right_Said_Fred]

It would be a serious omission if the rear headrests are not adjustable. The front headrests are high enough for tall people, the headrests in the rear are not. I can guarantee you that anyone taller than 1,80m (and a lot of European are taller) will get a whiplash when the car gets hit from the rear. It's astonishing that a country where "everyone sues everyone" still allows car manufacturers to build cars without adjustable headrests.

 

[Jeroens]

Apparently it is not a requirement (according to Tesla) in the EU either so it will not change for the EU version...

- - - Updated - - -

From what I read in EU there is a minimal height for Fixed but fixed headrests are accepted:

The height of head restraints not adjustable for height, measuredas described in paragraph/7.2 below, shall be not less than 750/mmabove the R/point.

source: http://www.crash-network.com/Regulations/ECE_Regulations/ece_regulations.html#Headrests

 

[brianman]

Q: Is the CHaDeMo plug or adaptor a definite yet (Elon mentioned this in Geneva and Oslo)
A: No.

Can you clarify where this was "definitely no" or "no, we don't have a definite answer yet"? Thanks.

 

[Mark Petersen]

For the radio, where it also will support DAB+ is unknown, but my guess it will
And yes I can confirm that tesla EU is trying to get in tuch with the developments to make sure they know all the little details about EU & DAB
Little know fact, in most of EU, FM is planede to shutdown in 2017, and AM has already shutdown in most countrys
Leaving the car without a working radio, if DAB+ is not supportet in the basic version

 

[Bipo]

Q. Will Telsa Supply (or sell) a charge cable and if so with which plugs
A: Yes. CEE 32A 5-pin connector with a (seperate) 220V adaptor (pigtail)

So, as the default connector is 32A 3-ph, that confirms single charger rated at 22 kW (3x32A). Then twin chargers will give 43 kW (3x43A), as expected.

 

[Johan]

So, as the default connector is 32A 3-ph, that confirms single charger rated at 22 kW (3x32A). Then twin chargers will give 43 kW (3x43A), as expected.

... as expected by you

 

[Bipo]

... as expected by you

Precisely :biggrin:

In Geneva they told me that, so it is more or less the confirmation of that fact.

 

[Johan]

Precisely :biggrin:

In Geneva they told me that, so it is more or less the confirmation of that fact.

It would be extremely welcome. But I believe it when I see it.

 

[Bipo]

It would be extremely welcome. But I believe it when I see it.

Well, these are the facts:

- 43 kW AC stations must have a fixed cable with a Type 2 plug. Female Type 2 socket is not allowed for that power.
- Tesla could have put a proprietary socket and give a Tesla-Type 2 cable to recharge in the public poles, but they moved to a Type 2 socket in the car.

So... Tesla decided to put a Type 2 socket in the car to make it able to recharge in the 43 kW stations, that is the logical answer.

 

[Johan]

More than 500 production cars (maybe almost 1000 now?) in Europe have finalized by now thinking single charger is 10 kW and twin is 20 kW. Hmm...

 

[Jeroens]

Can you clarify where this was "definitely no" or "no, we don't have a definite answer yet"? Thanks.

No it is not definite yet...

 

[Bipo]

More than 500 production cars (maybe almost 1000 now?) in Europe have finalized by now thinking single charger is 10 kW and twin is 20 kW. Hmm...

That is what makes me be a bit afraid... But maybe is one of those surprises that Elon loves to show. "Hey, we give you twice the power for free".

 

[widodh]

More than 500 production cars (maybe almost 1000 now?) in Europe have finalized by now thinking single charger is 10 kW and twin is 20 kW. Hmm...

All I heard everywhere is 10/20kW, nobody ever mentioned 43kW to me.

So my bet is still on 20kW max, no 43kW AC.

 

[Bipo]

All I heard everywhere is 10/20kW, nobody ever mentioned 43kW to me.

So my bet is still on 20kW max, no 43kW AC.

Remember the easter eggs...

 

[Jackvd]

So, as the default connector is 32A 3-ph, that confirms single charger rated at 22 kW (3x32A). Then twin chargers will give 43 kW (3x43A), as expected.

Sorry, but I think you are drawing the wrong conclusion. Although the specification of the plug is 32 amps, that does not mean the Tesla will actually use it.
The single charger is specified as 10KW, so that is the maximum it will use. As far as I know, it will distribute the charge along the 3 phases equally.
When you will be using a double charger (20KW) it will get near to its maximum specification of 32A per phase.
(20000W / 3)/230V = +/- 29A

Jack