I purchased an Evannex Frunk Cooler in July and used it for the first time on my annual migration to Florida. At the first stop when I went into it to get a beverage, the zipper broke. I was able to use the second zip to keep it mostly closed and when I got to FL I emailed Evannex to see what they would do about the broken zipper.
Their response was basically "tough *sugar*". It has a 90-day warranty and you are at 100 days so you are on your own. I responded twice about that and got no response.
This is not an honorable vendor, a defective product and horrible customer service.
Don
Their response was basically "tough *sugar*". It has a 90-day warranty and you are at 100 days so you are on your own. I responded twice about that and got no response.
This is not an honorable vendor, a defective product and horrible customer service.
Don