Hi neighbours,
As you are probably aware (if you're in the GVA or even in BC), there is a relatively new service center on the Langley bypass, near the Surrey/Langley border (New Service Centre in Surrey BC). A while back, I asked for feedback on the Vancouver locations (How is the Vancouver delivery & service experience?) and got some helpful replies.
In the meantime, my partner and I have finally ordered our MY and expecting it [currently, keeps changing] between Apr 26 and May 6. We opted to pick up in the relatively new Surrey location as it's much closer to home.
So, I'm polling again for experiences at this location. Did you pick up your vehicle there? How was the experience? Were the staff knowledgeable, helpful, friendly? Did they fix or agree to fix your inspection items, or dismiss them as in spec? Was it busy/were you rushed out the door? Did you get to inspect the inside of your vehicle before accepting, or just the outside?
I know they've only more recently added service, but any experiences with that department would be helpful as well! Basically the same questions as above but also did they resolve your issue(s) to your satisfaction? Was the timefarme decent? Did you get a rental, uber credits, or other?
Thank you so much in advance! Cheers!
As you are probably aware (if you're in the GVA or even in BC), there is a relatively new service center on the Langley bypass, near the Surrey/Langley border (New Service Centre in Surrey BC). A while back, I asked for feedback on the Vancouver locations (How is the Vancouver delivery & service experience?) and got some helpful replies.
In the meantime, my partner and I have finally ordered our MY and expecting it [currently, keeps changing] between Apr 26 and May 6. We opted to pick up in the relatively new Surrey location as it's much closer to home.
So, I'm polling again for experiences at this location. Did you pick up your vehicle there? How was the experience? Were the staff knowledgeable, helpful, friendly? Did they fix or agree to fix your inspection items, or dismiss them as in spec? Was it busy/were you rushed out the door? Did you get to inspect the inside of your vehicle before accepting, or just the outside?
I know they've only more recently added service, but any experiences with that department would be helpful as well! Basically the same questions as above but also did they resolve your issue(s) to your satisfaction? Was the timefarme decent? Did you get a rental, uber credits, or other?
Thank you so much in advance! Cheers!