Expiring Free Supercharging Miles

[OGHeng]

We purchased our M3 in late December of last year and received 1,000 free supercharging miles that expire 6 months after our vehicle delivery. We had planned to take a couple of road trips and would use the miles at superchargers during the trip. Due to the stay at home mandate, we will not be able to take our trips now and possibly not for months until the Covid-19 outbreak has ended. As we have recently installed solar panels on our home, we really don’t need to supercharge until we are on a trip. How many other Tesla owners have expiring miles? Should we ask Tesla to extend the expiration date for this incentive?

 

[linux-works]

expiration dates on benefits like this are ABSURD.

in fact, in california, coupons are not allowed to have an expiration date (with some exceptions).

expiration dates on services are a scam and beneath the dignity of tesla. I completely agree with you.

 

[Matsayz]

Email Tesla for an extension or tweet Elon. But really likes like the equivalent of $50-ish I think I’ve read. You can always Yelp Tesla with 1 Star if you feel like it too

 

[James88]

Anyone try to ask for an update extension ever?

 

[MrMassTransit]

In my experience the miles don’t actually expire. Or if they do, the expiration occurs significantly after Tesla says it will. My miles were scheduled to expire in February and they’re still in my account and I’ve seen many other reports on this forum from those with similar experiences.

 

[linux-works]

You can always Yelp Tesla with 1 Star if you feel like it too

off topic, but: if you said that to someone, say, 50 years ago, they'd think you were talking martian, or something.

sorry, carry on.

 

[house9]

It’s really 400 kW, so worth about $100 if you live in California, nice yes, but not that big a deal if they expire.

 

[Matsayz]

off topic, but: if you said that to someone, say, 50 years ago, they'd think you were talking martian, or something.

sorry, carry on.

And these days it’s a joke! Just like customer service or having 1 bathroom in a restaurant!!!

 

[rdeca]

My free miles didn't expire after the 6 months. I was surprised and was able to use the 1k I had.

 

[gcmak]

In my experience the miles don’t actually expire. Or if they do, the expiration occurs significantly after Tesla says it will. My miles were scheduled to expire in February and they’re still in my account and I’ve seen many other reports on this forum from those with similar experiences.

This sounds very tesla-like...but unlike other situations where there's poor follow-up or automation, this one works to our advantage haha.

 

[garth_angst]

I got my car in May 2019 with 5000 supercharger miles due to the special they had that month. It's March 27th 2020 and I still have those supercharger miles. I am thinking they never expire.

 

[James88]

Great feedback! Thank you! Maybe the 6 months expiration is to have you on the line to keep referring lol

 

[SlimJim]

My 1 year mark is coming up within 2 weeks.
I will let you know if they expire. I have 852 miles left over. I thought I would supercharge a lot but I have used SC only a handful of times during the last 12 months.

 

[Blucenturion]

I got my car in May 2019 with 5000 supercharger miles due to the special they had that month. It's March 27th 2020 and I still have those supercharger miles. I am thinking they never expire.

I've got my car in June and they no longer appear in my loot box

 

[notAnExpert]

I've got my car in June and they no longer appear in my loot box

I just checked mine. It's gone! Yesterday, I had 1985 miles left. Today, nothing. Oh well!

 

[lUtriaNt]

WOW!

 

[M.McFly]

Got my M3 in May last year with 15000kms of free Supercharging, had approx. 10000kms left as of yesterday. Today they're gone...... It was a good run while it lasted.

 

[TEG]

I just lost my 5K free supercharger miles from a previous referral...

 

[davezforce]

I actually checked mine yesterday too before finding this thread. I had 7k for a while, made a referral on 3/13/20, my new total went up to 8k. Checked yesterday afternoon and i mysteriously lost 5k of them. My referral on 3/13 should have not also added that 1k like it did but also reset and extended the expiration date. I sent a email to the referral team, hopefully I hear something back soon. Maybe this is a company wide glitch?

 

[Blucenturion]

I actually checked mine yesterday too before finding this thread. I had 7k for a while, made a referral on 3/13/20, my new total went up to 8k. Checked yesterday afternoon and i mysteriously lost 5k of them. My referral on 3/13 should have not also added that 1k like it did but also reset and extended the expiration date. I sent a email to the referral team, hopefully I hear something back soon. Maybe this is a company wide glitch?

Do you mind sharing the email address