No X-Care would not cover towing another vehicle that is not your own. However, X-Care does have rental coverage if needed.
Page 3 on the contract states the following:
Since Tesla Service is the only "qualified repair facility" then we will cover towing of your vehicle.
- Towing Service: We will cover in total any tow of the covered Vehicle up to fifty (50) miles or less to the Selling Dealer (as long as the Selling Dealer has vehicle repair capabilities). If the Selling Dealer is located over fifty (50) miles from the disablement location, or does not have repair capabilities, then Your covered Vehicle may be towed to the nearest alternate qualifying repair facility.
On that same page, you can ready about Substitute Transportation:
X-Care should not cost you more than Tesla's ESA. If it does, please reach out to us and we will match. Send us your Year, Model, and odometer, state along with a screen shot showing what Tesla's offer is.
- Substitute Transportation: In the event of a covered Breakdown, We will pay or reimburse You for receipted expenses to rent a replacement vehicle (from a licensed rental agency) or for alternate public transportation while Your Vehicle is at a licensed repair facility. Coverage will be provided to You on the following basis, up to a maximum of fifty dollars ($50) per day and a maximum of two hundred and fifty ($250) dollars for each repair visit.
Email: [email protected]
Since the service center is 2 hours away for me, two round trips to the service center is 8 hours of my time. Sometimes my MX needs warranty work, but is drivable, but i don't have 8 hours open in my schedule. Would the tow service drive my car to the service center and back for a warranted issue even if it was drivable?