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Extended Warranty Switzerland (Tesla Anschlussgarantieversicherung)

Discussion in 'Germany, Austria, & Switzerland' started by PatrickCH4313, Jul 22, 2020.

  1. PatrickCH4313

    PatrickCH4313 Member

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    Which companies in Switzerland is providing the "Tesla Extended Warranty" in Switzerland. Allianz CH is not providing it anymore.
     
  2. webbah

    webbah Member

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    I'd be interested in this also! I have plenty of time yet myself but would love to know the details.
     
  3. Dario_75D

    Dario_75D Member

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    I live in Belgium and I actually got a mail from Tesla offering the warranty extension, but with a Swiss company (helvetia.ch).
    The curious thing is that I was interested, I contacted Helvetia (first using the contact form, then on the phone) and they didn't know a thing about it. I'm still waiting for them to contact me back (it's been more than 1 month, oh well).

    I also contacted my service center, they told me to check with Helvetia and washed their hands clean.

    Now the entry conditions are no longer satisfied for me (past 85000 km) and I'm stranded with no extension.
     
  4. PatrickCH4313

    PatrickCH4313 Member

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    I sent a request to the Helvetia to get more information.
     
  5. PatrickCH4313

    PatrickCH4313 Member

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    #5 PatrickCH4313, Aug 10, 2020
    Last edited: Aug 10, 2020
    The Helvetia Company in Switzerland called me back and confirmed the" Warranty extension" (4 or 2 years) for Tesla within Europe.
    Use the following link : Extended Warranty Insurance

    @Dario_75D , thanks for the tip :)
    and even with 85'000 km I will ask anyway using their portal.
     
    • Informative x 1
  6. Tastee

    Tastee Member

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    Location:
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    Anyone know what the approximate cost is for the extended warranty in Switzerland with Helvetia?
     
  7. PatrickCH4313

    PatrickCH4313 Member

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    Last quote from Helvetia was 3'580.- CHF for 4 years / 80'000 km.
     
    • Informative x 1
  8. PollockRA

    PollockRA New Member

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    Did anyone try this? I ask because the link under "Extended Warranty Insurance" is Extended Warranty Insurance so I looked for this product on Helvetia.ch and found nothing. I then called them & they seemed never to have heard of it and finally I looked on teh parent site Produkte - INZMO which only appears to be in german and claims to offer an app that iTunes says is not be available in Switzerland but is available in the US only fro it then to be absent from the US store too. basically this seems really dubious however much I'd like to extend ASAP.
     
  9. PatrickCH4313

    PatrickCH4313 Member

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    Try this link for the french version :
    Extended Warranty Insurance
    or this link for the italien version :
    Extended Warranty Insurance
    Or this one for the german version :
    Extended Warranty Insurance
     
  10. krouebi

    krouebi Member

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    Northern Italy, Luxembourg, Philippines
    Hi,

    I don't really understand the need to "contact" Helvetia?

    As far as I can see you just enter your VIN, model, mileage, first registration date, choose 2 or 4 years, and pay.

    I'm still 2½ months away from the need to buy the warranty extension, and hope it's actually as easy as that.

    Due to Covid-19 we've been stuck in the Philippines since October 2019, and may very well choose to sit out the situation here until spring/summer 2022.
     
  11. PatrickCH4313

    PatrickCH4313 Member

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    #11 PatrickCH4313, Jan 14, 2021
    Last edited: Jan 14, 2021
    There is no need to contact Helvetia. As I said you just have to use to mentioned link, enter your car information and choose the duration (2 or 4 years):)
    Tesla doesn't provide the warranty extension for Europe.
     
    • Like x 1
  12. krouebi

    krouebi Member

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    @PatrickCH4313:

    Thanks - from some of the earlier posts in the thread I got that impression.

    Good to know.
     
  13. Dario_75D

    Dario_75D Member

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    You mean that Tesla doesn’t but Helvetia does? Or you mean that it’s only for Switzerland?
     
  14. PatrickCH4313

    PatrickCH4313 Member

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    No, this is valid for all countries in Europe.
    Try this link for the french version :
    Extended Warranty Insurance
     
  15. Dario_75D

    Dario_75D Member

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    Ok thanks. Did you (or anybody else) already have to claim a reimbursement?
    How was the process? I guess you pay for the repair first and then you claim the money back?
     
  16. PatrickCH4313

    PatrickCH4313 Member

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    Helvetia is no more providing the Extended Garantie for Switzerland. Why, I don't know !
    which companies in Switzerland ?
     
  17. PatrickCH4313

    PatrickCH4313 Member

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    Helvetia is back :) Swiss Tesla owners can now get the Tesla warranty extension (2 or 4 years) :) Thanks to the Helvetia :)
     
    • Like x 1
  18. PatrickCH4313

    PatrickCH4313 Member

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    I don't think so because Tesla is behind the warranty extension, so same procedure as the original Tesla warranty.
     

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