FAIL: Car does not charge 3 phase at home

[piro]

Tesla has a simple error.
If you charge for example at home from 3 phase, and then one of phases is off (due to breaker for example) then car starts to remember, that this place is a single phase place and does not charge from 3 phases anymore.
If I move car to neighbour (30 m distance), or to other place I have 16A 3-phase socket - it works.

How to reset it?

 

[bjornb]

How do you charge? UMC with red adapter or wall charger (TWC)?
Tried the reset button?

 

[Jays200]

Maybe try deleting the location in your map.

 

[Shock-On-T]

I think you have to do a full reset of the car, otherwise it will remember the location. I don't think you can delete a charging location.

 

[boaterva]

You can delete/reset a max charge of course. But this is a ‘problem’. Wonder if resetting the personal info would work? Is that what was meant?

 

[Shock-On-T]

You can delete/reset a max charge of course. But this is a ‘problem’. Wonder if resetting the personal info would work? Is that what was meant?

Yeah as far as I know there is no way to remove a previous charging location without resetting personal info.
That’s why you should never plug in at the mistresses house

 

[Electric700]

Try contacting [email protected] about your phase reset question. There may be a simple way or if not, they can add one in an upcoming software version!

 

[jsshapiro]

If I understood OP correctly, they said breaker tripped on a single phase leaving the others active. If so, that’s a hazardous electrical install and probably doesn’t meet code.

Off topic, and I apologize, but our house once burned to the ground and I’d hate for OP to share the experience...

 

[xyeahtony]

Try contacting [email protected] about your phase reset question. There may be a simple way or if not, they can add one in an upcoming software version!

OP is in europe. I doubt North America Tesla support even knows what 3-phase is.