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NoVIN4Me
Member
When the door doesn't shut, what happens when you press the open/close door button again? Does it move at all?
I have an issue with one of the FWDs where sometimes it doesn't close (as if it detects some interference, but there are none). Just need to press the button again and it will close shut.
I have an issue with one of the FWDs where sometimes it doesn't close (as if it detects some interference, but there are none). Just need to press the button again and it will close shut.
aesculus
Still Trying to Figure This All Out
And the car should not do this so I am not sure what the advisor's point was. Yes they put out a bulletin about possible pinched hands/fingers between the closing doors, but that is a far cry from expecting a person to watch out for two doors they made hitting each other.
VBXATL
Member
I seem to recall a manual release under the speaker grill on the FWD. I'm wondering, if this can be used to release the mechanics and manually shut the door if something like this happens to me?? Anyone tried the manual release?
Update...they only recallibrated the system (which is what they did the first time) which is a big disappointment for me. There is no consideration that this is the 2nd time that has happened and what I had to endure through the process. Im speaking with the manager to get parts replaced. This is absolutely unacceptable.
VBXATL
Member
Did they say how they did the calibration? Was there anything you could have done to reset the system while you were on the road?
systemcrashed
Please Reboot
Maybe we need a user based calibration protocol, at least that can be done during a phone call with tech support on the line.
I was at the Dublin SC yesterday. I just picked up my X almost 2 weeks ago. The past few days, my driver side FWD would stop closing about 3/4 of the way down and beep, saying there's an obstruction/obstacle detected. To my surprise, it actually did it at the SC. Doesn't happen all the time, which makes it pretty annoying.
Not sure where this is going to go, hopefully a recalibration or some other pixie dust solution. They will look into it more when I drop off the car. (getting a side window replaced that had a scratch on it when it was delivered).
Waiting to see how yours turns out!
Not sure where this is going to go, hopefully a recalibration or some other pixie dust solution. They will look into it more when I drop off the car. (getting a side window replaced that had a scratch on it when it was delivered).
Waiting to see how yours turns out!
NoVIN4Me
Member
@superfly320 I have the exact same problem, and it only happens on the passenger side FWD. Have an appointment at Dublin SC in a few weeks. Have they identified the issues? Hopefully with so many cases they have the solutions by now?
I can easily reproduce the issue, usually when the door doesn't open all the way (because of nearby objects), then it has a high chance of not closing successfully.
I can easily reproduce the issue, usually when the door doesn't open all the way (because of nearby objects), then it has a high chance of not closing successfully.
@NoVIN4Me - I haven't taken it in yet. Once they get my replacement FWD window part in, they are going to check it out, along with a few other misc issues.
In the meantime, I'll keep playing with it to see if I can see some sort of trend. This was my first interaction with the Dublin SC (and Tesla in general), so hopefully will not be disappointed.
In the meantime, I'll keep playing with it to see if I can see some sort of trend. This was my first interaction with the Dublin SC (and Tesla in general), so hopefully will not be disappointed.
NoVIN4Me
Member
Based on my non-scientific observations, it seems most of my failures happen when the "path of the closure" is too close to the side plane of the car. Instead of swinging down in a circular path, my door seems to close the last few inches like a van sliding door (top-down instead).
Will observe some more tomorrow but wonder if the path of the door has anything to do with it, and whether this can be fixed with some software reset?
Good news is I have one perfect door so I know it's something fixable.
Will observe some more tomorrow but wonder if the path of the door has anything to do with it, and whether this can be fixed with some software reset?
Good news is I have one perfect door so I know it's something fixable.
Solarman004
Member
All they did was a recalibration. I then told my advisor that this is the 2nd time and both times occurred on a hit day with the sun shining on that door. I also showed them the photo of the dash warning. They will look at the logs again and take a more in depth look after the car is back from the bodyshop (the 2 doors scraped each other when the fw door came down). I cannot have this happen again....it would put me way over the top if this is a faulty sensor and they did nothing to do it other than another recalibration.
Will be getting the car back mext week. No, tesla didnt indicate to me during delivery that the doors need to close in sequence. However, this is what service is telling me now that I must close the front doors first before I open or close the FW
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