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FAQ: MCU2 Upgrades

Discussion in 'Tesla, Inc.' started by Trebek1762, Mar 4, 2020.

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  1. aloha1906

    aloha1906 Member

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    What will the recall mean for:

    - Owners that paid for repeat service visits
    - Owners that paid for daughterboard replacement
    - Owners that paid for MCU2 upgrade/replacement
     
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  2. TespaceX

    TespaceX Member

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    Reading here, there have been people already who had a replacement MCU1 or just the memory and was quoted the same $2,500 for the MCU2 upgrade even though Tesla was already opening things up to replace the original part. Given that, I don’t there there will be anything for those who had chosen to upgrade to MCU2.

    But, it would be fair to reimburse all associated costs for prior repairs to the original part and upgrade the existing part if needed for free. But I think no subsidies or refunds for MCU2 work will be provided IMO.
     
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  3. aloha1906

    aloha1906 Member

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    I was successful in requesting a credit for my previous SC visit. A credit was applied to my MCU2 upgrade. I feel that was fair. I brought in for MCU1 service in Sept and ended up requesting an MCU2 upgrade with the FM/XM module in Dec.
     
  4. TespaceX

    TespaceX Member

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    Interesting.
    So, you went in initially to fix the MCU1 issue and ended up just upgrading to MCU2 but at full upgrade cost? And then you recently asked them for a credit on the MCU2 upgrade because of this latest recall notice? If that’s the case, mind sharing how much was the refund?
     
  5. AWDrift0

    AWDrift0 Member

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    They just replace my model S MCU at no cost and I immediately sold the car. I hope my 3 and Y do not have half the gremlins of that car.
     
  6. aloha1906

    aloha1906 Member

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    The service in Sept was ~$250 and it was useless. However, now I am kinda hot because I just learned Model S/X MCU upgrade is reduced to $1,500 for vehicles built prior to March 2018. I just had mine completed on the 5 days ago...

    Infotainment Upgrade
     
  7. scottf200

    scottf200 Active Member

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    If the price today was raised to $3500 would you then be "cold" and offer to pay Tesla $1000 difference.
    Prices of products and services across the world change every day.
    (and yes I paid $2500 for my MCU2 upgrade)
     
  8. aloha1906

    aloha1906 Member

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    I understand pricing can change. A price increase due to improvements is reasonable - in my own opinion. A price decrease that is perceived to be a response associated with a faulty item is something different, again, my own opinion. Some owners went the MCU2 route due to failure or poor performance of MCU1. The option at that time was to replace with a unit that will have the same issue or resolve the issue by replacing/upgrading to MCU2.

    Don't get me wrong, I am happy with the results of the upgrade. A window for a price adjustment, even if I was out of that window would be fair. Again, just my own humble opinions.
     
  9. scottf200

    scottf200 Active Member

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    Glad you are happy. Re: poor perf of MCU1 -- Yes the eMMC was one thing but people upgrade their PCs regularly because of faster hardware and software that can then take advantage of it.
    I'm very happy with the several things that the MCU2 upgrade provides which is mainly faster processing and better hardware.
    When people purchase the MCU2 upgrade they told us the price and that is what we agreed to. We got what we wanted for the price we agreed on.

    [​IMG]
    Via: What's an MCU? Which MCU do I have? What's the difference between MCU & FSD? Why does my car not get the latest software features? How do I speed up my MCU?
     
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