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Feel slighted by Tesla rant

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TMSfanatic

Member
Jul 18, 2018
74
33
Cali
purchased my car in 2018 with referral, ordered in July, got the car in mid-September but rejected it due to paint defects. Owner Advisor found a replacement car and delivered it to me early October with the premise that I could still have free unlimited supercharging (it was showing in my account all this time). Now Tesla has removed it without any notification (starting in January and they initially brushed it off as a system error), now my Owner Advisor left and they refuse to give me unlimited supercharging a year after.

BUYER BEWARE!! Their customer service is the worse I've seen. Thought I'd share it with others but will be speaking with my lawyer shortly.
 

AMPd

Active Member
Nov 27, 2012
4,522
3,892
Northern California
It really pisses me off that Tesla employees aren't trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent like the people who work at dealerships............what a scam!
Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!
 

glide

Active Member
Jun 6, 2018
3,319
3,454
USA
Sorry to hear that OP. That is not acceptable. Unfortunately, with the current state of things at Tesla, you’re not likely to find any recourse unless you’re willing to hire an attorney.

Too many folks around here drinking the kool aid as you can see.
 

PWlakewood

Active Member
Jan 9, 2019
1,742
886
US
Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!
No pass at all but if it's not written in the paperwork and theres no documentation to back up what the op is saying then he has zero recourse.
 
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PACEMD

Active Member
Aug 8, 2019
1,104
1,662
Billings, MT, USA
Awesome, so basically they get a pass for misleading information or lying because others do it. Fantastic!

Who said anything about a "pass"? I said: It really pisses me off that Tesla employees aren't trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent like the people who work at dealerships............what a scam!
 

Klau2

Member
Mar 25, 2019
398
229
Boyds, MD
Feel sorry for you OP. Yeah, I would be pissed too. Was free supercharging written on the salessheet you got? If it wasn't, I would say you do need to take some responsibility also for not asking them to put it on there.
 
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