Sounds like you've been thru what I'm wondering may happen. Rear-ended & not sure if SC could/should do the work. I live within driving distance from various SCs and 2 Tesla-owned body repair centers (Pomona CA & San Juan Cap) with a ton of certified sites in my area (Southern Calif). Do you advise I try the Tesla-owned route first? Then, if it doesn't pan out for some reason (eg long wait time), try the Tesla-certified route? Also, my insurance has a list of Tesla-certified certified shops in their "network", but not sure if that's a better/faster route (will they cut corners & use 3rd party parts to save them $?).