Tesla is an interesting dichotomy. The back of the house is doing amazing innovative work worthy of admiration. And the front of the house… just sucks … the worst customer service experience on the planet. It’s almost like they’re annoyed they need customers in the first place. We’re a pestilence.I ordered a MYP on October 14th and have an EDD of "November 27th - December 25th".
I have to say that Tesla customer service has been awful at communicating with me. They sent me an email asking for my order number, but since I've responded a week ago with questions and my response, they've not responded to me. I sent the email to two different people at my local Tesla, but nothing back in a week after three emails.
Is this normal?
Notice on every earnings call they never discuss their customers or their customer stories? They act like theyre the only ones suffering through the part shortages - that we should feel bad for them - when in fact THEY should feel bad for US!