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Finally Took Delivery...a little long...Pics tomorrow

JJBTXModS

Member
Mar 3, 2020
26
14
Austin TX
Well, I was able to take delivery of my 2020 Midnight Silver Performance 21" FSD on Saturday after arriving from my trip. Car is awesome, beautiful and off course FAST. Overall I have only positive things to say about the car itself. It did not have any evident issues (at first) but have since been resolved (more on that in a minute).

Delivery experience:
  • Im not going to go into the whole process to get the car paid off prior to delivery which was less than clear and efficient. The right hand did not seem to know what the left hand was doing. Essentially interacting with different people who allegedly knew what the other was doing but did not. We got it figured out and all was ready for the 14th.
  • The delivery process leaves a lot to be desired on some fronts. I did arrive a little early so not everything was in place (mainly the phone app is tied to your appointment time and they had to change it in their system for it to recognize it as "my" car. No biggie. They resolved it by the time I was ready to go.
  • No apparent issues with the car (paint, panel gaps etc....) I will need to look at it some more when the weather is better (it was grey yesterday and raining most of the day today) to make sure nothing was really off.
  • Apparently the car came with no keys (supposed to come with 2) or they got lost. The SC only had one spare that they programmed to the car and noted that I am owed another key when they receive them. An annoyance but not the worst of things.
  • Delivery "specialist" (not). This was the most disappointing thing of the experience. The person did not really know all the features of the car and and settings. Only the basics. I asked if the car had Sirius/XM (missed it on the menu) and she stated "no" the cars don't have that feature only streaming services. She did not know that there was a wireless charger for the phone (said only Model 3's) and I showed her that it indeed had it. She managed to explain the basics and that is about it. Any serious questions brought up and she had to go and get someone else to find out. All in All, a bit underwhelming for that level of car.
Issues encountered to date:
  1. Premium connectivity not working after living SC WIFI. Car and app showed that PC was active through 2021 but it would not stream/traffic/satellite. We turned around and went back to SC/Showroom. No immediate answer and she went back to ask a ex-service tech. Their solution was to reset multiple times that it was probably a bug etc... etc..... Someone had the same problem and they reset it etc... etc... Did not resolve. Figured Id send a service request to be done remotely but decided to sleep on it. Low and behold today it was working. Im sure it had to do with it initializing on some system after being connected and activated. No issues as of right now.
  2. A loose door interior panel. When my son got out of the car, heard a rattle. was not sure where it was coming from. Investigated and the whole interior door panel was off of its plastic connectors. I went around it tapping it in and heard and felt it "snap into place". No rattle now.
Overall impressions:
  • Car is great. Aggressive Regen is very nice for me, rarely use the brake while driving. Obviously it is fast and I hope I dont get in trouble driving in the near future.
  • The car is pretty big. Im coming from an Audi S5 Sportback which is not necessarily small but this is a MUCH tighter fit into my garage. Im still not used to the car dimensions but it does not like me parking in there and parking distance control will be very active.
  • Suspension is nice and I can feel it adjusting to less than perfect roads. Does not rattle as much as my S5.
  • Have not fully tested the FSD. Interested to see how it handles my drive to work tomorrow (more back roads than highways)
  • Turning radius seems significantly larger than the Audi. Something to get used to.
  • Auto Wipers not the greatest. It has been "misty" here and the delivery specialist stated that if it is misty and grey, it is not the best at detecting and activating. More testing to be done. (yes it is toggled on in settings)
  • Car came with 17 miles on the odometer.
  • I have yet to activate sentry mode etc... as it has been at home only.
  • Gen 3 Charger works like a charm at home.
  • App is great. Looking for best apple watch app.
  • My kid decided to watch netflix in the car for an hour or two late last night (found him in the car at 2AM). That is, as of right now, the closest he will get to drive it (he is 16).
Overall I am very happy with my decision to change into the Tesla EV world. Now on to wait for wife's Model Y LR.

More to come.

JJ
 

roblab

Active Member
Jul 15, 2008
3,457
2,515
Angwin (Napa Valley) CA
And again
Blue Skye fx.jpg
? Hope you like it. I sure do!
 

SD Diver

Member
Apr 5, 2016
533
160
San Diego
How do you like the wheels? Thinking of adding the $1500 sonic carbons. Are the covers plastic or metal? Time to replace my 2013 "driver's edition"!
 

dannycamps

Member
Apr 8, 2019
695
627
Northeast USA
My kid decided to watch netflix in the car for an hour or two late last night (found him in the car at 2AM). That is, as of right now, the closest he will get to drive it (he is 16).

Are you sure he was watching Netflix and not some other "*-hub" kind of site? The in-car browser can stream video from most web sites :)

Congrats on the purchase. I am sure you will love it. Regarding the delivery specialist, keep in mind that a lot of options (e.g. wireless charging) were just made available so they may not yet know about them. I will say though when I bought my first Tesla, the person handling my delivery was completely disinterested in my being there and pretty much just wanted to get me out the door. The person who handled my second purchase was much better and was able to answer any and all questions I had so YMMV.
 

JJBTXModS

Member
Mar 3, 2020
26
14
Austin TX
Update, interior panel on the Passenger Door side still coming loose. Seems like the "pins" are not seating correctly into the receiver holes in the door metal. I will see if I can fix or if not, mobile service visit likely.

I have searched the forums and it seems this is a "relatively" common issue. Ill investigate some more today, maybe order some clips and see what I can do.
 
Last edited:
Well, I was able to take delivery of my 2020 Midnight Silver Performance 21" FSD on Saturday after arriving from my trip. Car is awesome, beautiful and off course FAST. Overall I have only positive things to say about the car itself. It did not have any evident issues (at first) but have since been resolved (more on that in a minute).

Delivery experience:
  • Im not going to go into the whole process to get the car paid off prior to delivery which was less than clear and efficient. The right hand did not seem to know what the left hand was doing. Essentially interacting with different people who allegedly knew what the other was doing but did not. We got it figured out and all was ready for the 14th.
  • The delivery process leaves a lot to be desired on some fronts. I did arrive a little early so not everything was in place (mainly the phone app is tied to your appointment time and they had to change it in their system for it to recognize it as "my" car. No biggie. They resolved it by the time I was ready to go.
  • No apparent issues with the car (paint, panel gaps etc....) I will need to look at it some more when the weather is better (it was grey yesterday and raining most of the day today) to make sure nothing was really off.
  • Apparently the car came with no keys (supposed to come with 2) or they got lost. The SC only had one spare that they programmed to the car and noted that I am owed another key when they receive them. An annoyance but not the worst of things.
  • Delivery "specialist" (not). This was the most disappointing thing of the experience. The person did not really know all the features of the car and and settings. Only the basics. I asked if the car had Sirius/XM (missed it on the menu) and she stated "no" the cars don't have that feature only streaming services. She did not know that there was a wireless charger for the phone (said only Model 3's) and I showed her that it indeed had it. She managed to explain the basics and that is about it. Any serious questions brought up and she had to go and get someone else to find out. All in All, a bit underwhelming for that level of car.
Issues encountered to date:
  1. Premium connectivity not working after living SC WIFI. Car and app showed that PC was active through 2021 but it would not stream/traffic/satellite. We turned around and went back to SC/Showroom. No immediate answer and she went back to ask a ex-service tech. Their solution was to reset multiple times that it was probably a bug etc... etc..... Someone had the same problem and they reset it etc... etc... Did not resolve. Figured Id send a service request to be done remotely but decided to sleep on it. Low and behold today it was working. Im sure it had to do with it initializing on some system after being connected and activated. No issues as of right now.
  2. A loose door interior panel. When my son got out of the car, heard a rattle. was not sure where it was coming from. Investigated and the whole interior door panel was off of its plastic connectors. I went around it tapping it in and heard and felt it "snap into place". No rattle now.
Overall impressions:
  • Car is great. Aggressive Regen is very nice for me, rarely use the brake while driving. Obviously it is fast and I hope I dont get in trouble driving in the near future.
  • The car is pretty big. Im coming from an Audi S5 Sportback which is not necessarily small but this is a MUCH tighter fit into my garage. Im still not used to the car dimensions but it does not like me parking in there and parking distance control will be very active.
  • Suspension is nice and I can feel it adjusting to less than perfect roads. Does not rattle as much as my S5.
  • Have not fully tested the FSD. Interested to see how it handles my drive to work tomorrow (more back roads than highways)
  • Turning radius seems significantly larger than the Audi. Something to get used to.
  • Auto Wipers not the greatest. It has been "misty" here and the delivery specialist stated that if it is misty and grey, it is not the best at detecting and activating. More testing to be done. (yes it is toggled on in settings)
  • Car came with 17 miles on the odometer.
  • I have yet to activate sentry mode etc... as it has been at home only.
  • Gen 3 Charger works like a charm at home.
  • App is great. Looking for best apple watch app.
  • My kid decided to watch netflix in the car for an hour or two late last night (found him in the car at 2AM). That is, as of right now, the closest he will get to drive it (he is 16).
Overall I am very happy with my decision to change into the Tesla EV world. Now on to wait for wife's Model Y LR.

More to come.

JJ

Congratulations on the new car, i am also coming from the Audi S5 Sportback and looking forward to order the MS P. this week. Can't wait to get the car in the next 6 - 8 weeks.

Thanks for sharing your experience.
 

tonybelding

Active Member
Aug 17, 2006
1,477
792
Hamilton, Texas
Posts like this make me (even more) impatient. I have slated an appointment to get my S in Austin on the 30th, if nothing changes before then. I have heard many stories about Tesla changing delivery times around seemingly at random. Also, I have heard in some areas they are now trying to arrange more home deliveries, to avoid a crush of people coming into the stores and service centers at end-of-quarter and possibly catching the Crow Flu. The SC is 100 miles down the road, not far enough to qualify for home delivery when I ordered, but if they did decide to bring it to me that would be lovely.
 

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