Financing expired -- How do I find out my SA?

[125mph]

I ordered in Feb 2022, had an estimate delivery of August. Got approved for the Tesla Financing and accepted the terms.

Was browsing around in the app and saw my financing expired and now my delivery date is "Oct 2022 - January 2023". Unsure if the change was because my profile went to "incomplete" status. I read that I should change to pay in cash until I get a VIN, at which point I can change back to financing. I went ahead and changed the payment option to all cash.

The delivery date did not change after I changed payment options. Since I ordered online, I never have been contacted by an SA. I looked on website but I dont know how to contact any SA's. Does anyone have an email I can send? I tried emailing the local Tesla store but they did not respond to my email.

Also, how do I change back to financing options once I get a VIN? Looks like that option has been removed from the website.

 

[JimMay]

Change to cash, once you get VIN, call customer service and they will reenable financing option for you.

 

[davidr7876]

Change to cash, once you get VIN, call customer service and they will reenable financing option for you.

Same Issue. Ordered MYLR in Nov. new EDD now 7/31-9/11. Chose cash. How do I switch option to Finance. Cannot find any options on my App or the website
Thanks

 

[kelpcar]

I remember it being a bit awkward as I had two different folks acting in this capacity, seemingly hitting my phone with texts from the same number. So I was able to reply to it. But on the portal, I could not see a method.

 

[xyeahtony]

get your own financing and any reputable credit union will beat Tesla's rates.

 

[JimMay]

Same Issue. Ordered MYLR in Nov. new EDD now 7/31-9/11. Chose cash. How do I switch option to Finance. Cannot find any options on my App or the website
Thanks

Call Tesla CS, they can open up financing option for you in UI.