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Firmware 5.12

Lump

Active Member
Mar 31, 2013
2,617
2,399
So. Cal.
I've noticed that my vampire losses are a bit higher recently, and that often times the mobile app is connecting quickly, indicating the car isn't sleeping at the normal times it used to (i.e. after being parked at work for several hours).

I made sure the display sleep settings were correct, which they were. I had to reboot the center console yesterday to fix volume/muting issue but not sure if that's alleviated the issue thus far.. if not I may try the long-press reboot too... that's a new one to me.

"Long reboot" fixed my sleeping problem...push in both scroll wheels for 40+ seconds.
 

scaesare

Well-Known Member
Mar 14, 2013
8,187
12,928
NoVA
"Long reboot" fixed my sleeping problem...push in both scroll wheels for 40+ seconds.

Thanks... I may try that. I just gave the mobile app a try after the car had been parked for 3+ hours, and it appears to have been sleeping... so I'll watch it and see.
 

Theshadows

Active Member
Apr 20, 2013
1,947
221
PA
Well, I had 5.11 and I just got 5.12 (1.64.39) OTA. Did others get this OTA? I stopped following this thread about 3 weeks ago.
 

scaesare

Well-Known Member
Mar 14, 2013
8,187
12,928
NoVA
I've had this issue intermittently with 5.12 (.22). Staying awake for longer than needed or waking to soon before the 12 V actually needs to be charged. I ended up doing a long press hard reboot (hold the scroll wheels for 40 s until both screens go dark) and it seems to be working better now.

Hmm... I held both scroll wheels for close to a minute... the center console went dark at about 15 seconds in... and by 30 seconds it started to reboot with the logo... I kept holding and the dash screen never went dark and rebooted. It did lose the odometer for a bit (does that always happen even with a short reboot of the center console?)

Is everybody seeing BOTH screens go dark with both scroll wheels held for 40 seconds?
 

Lump

Active Member
Mar 31, 2013
2,617
2,399
So. Cal.
Yes, I lost the odometer & the screen remained grey, I have lost track of whats normal & whats not...all I know is my car is now sleeping after the long reboot.
 

dirkhh

Middle-aged Member
Jul 7, 2013
3,638
126
Portland, OR, USA
Did the long reboot. My car is sleeping. Just doesn't want to wake up. Cell phone so has become useless. Plus random problems like "navigation system needs service", stuck slacker, etc
 

Peter_M

Member
Oct 10, 2013
975
290
Ottawa, Canada
Are we sure that this hold-for-40-seconds reboot is really different from the regular reboot? I would think that once the regular reboot starts (after 10-15 seconds), it doesn't matter if you're still holding the buttons down for longer.
 

apacheguy

S Sig #255
Oct 21, 2012
5,071
1,238
So Cal
Are we sure that this hold-for-40-seconds reboot is really different from the regular reboot? I would think that once the regular reboot starts (after 10-15 seconds), it doesn't matter if you're still holding the buttons down for longer.

Dunno. IIRC, someone posted that Tesla Service advised them on this procedure for a separate issue. Since nothing else worked for me I decided to give it a try and low and behold my car is back to its regular sleeping pattern. Both screens and all interior lighting (at least when I did it) should remain dark after the 40 s period.
 

Ugliest1

S85: "Sparky"
Aug 19, 2013
1,401
1,645
Victoria BC Canada
Well, I had 5.11 and I just got 5.12 (1.64.39) OTA. Did others get this OTA? I stopped following this thread about 3 weeks ago.
I just got this last night OTA, per normal months (it seems) after everyone else. Which isn't a bad thing.

Long reboot, both screens went dark (dash 10-15sec after main), but then instead of coming back up on reboot (when AC shut off) everything just stayed dark. However, I think that was because the timing of the reboot happened to coincide with the auto-shutdown, since I'd been sitting in the car for a few minutes.
 
Last edited:

Peter_M

Member
Oct 10, 2013
975
290
Ottawa, Canada
Dunno. IIRC, someone posted that Tesla Service advised them on this procedure for a separate issue. Since nothing else worked for me I decided to give it a try and low and behold my car is back to its regular sleeping pattern. Both screens and all interior lighting (at least when I did it) should remain dark after the 40 s period.

On a different device, I've told people to hold a button for 20s to reboot, even though it actually only takes 10s, because people counting to 10 usually count quite a bit faster than real seconds. Maybe it was the same thing here - the service person said 40s just to make sure they held the buttons long enough.
 

scaesare

Well-Known Member
Mar 14, 2013
8,187
12,928
NoVA
Are we sure that this hold-for-40-seconds reboot is really different from the regular reboot? I would think that once the regular reboot starts (after 10-15 seconds), it doesn't matter if you're still holding the buttons down for longer.

This is why I asked the question. My dash screen did not "reboot"... although the odometer numbers blinked out for a bit, the rest of the dash screen (speedo, power meter, etc..) remained present the entire time. The dash did not go through the standard reboot sequence seen when you hold down both lower steering wheel buttons.
 

JPP

Active Member
Feb 4, 2013
3,044
1,277
SF Bay Area, CA
Well, I had 5.11 and I just got 5.12 (1.64.39) OTA. Did others get this OTA? I stopped following this thread about 3 weeks ago.

Just got it pushed to me last night. Quick update. Nothing new or obviously broken. Still need to do the 'two finger salute' for MCU & dash.
 

GaryREM

Member
Jul 16, 2013
617
240
Fairfax, VA
Doubtful. Now that 5.12 started getting pushed OTA we're not likely to see 6.0 for another month at least. It just wouldn't make sense to update an entire fleet of cars with an interim release only to push a major firmware a week later.

5.12 has been pushed OTA for weeks. I got mine several weeks ago.
 

GaryREM

Member
Jul 16, 2013
617
240
Fairfax, VA
Really? The only 5.12 I had heard of was at the service center (that's where I got mine).

There were a few folks in the 5.12 thread who reported getting it OTA. I believe most reported through the SC. There doesn't appear to have been a wide OTA distribution, but the various versions have been trickling out. Kind of strange also because of all the 5.12 variations.
 

Theshadows

Active Member
Apr 20, 2013
1,947
221
PA
There were a few folks in the 5.12 thread who reported getting it OTA. I believe most reported through the SC. There doesn't appear to have been a wide OTA distribution, but the various versions have been trickling out. Kind of strange also because of all the 5.12 variations.

We just got 5.12 OTA today. We were on 5.11 yesterday, no SC visit.
 

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