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Firmware 6.2 - Steering Wheel Audio Controls No Longer Working

Discussion in 'Model S: User Interface' started by ElectronicNick, Apr 4, 2015.

  1. ElectronicNick

    Joined:
    Mar 28, 2015
    Messages:
    5
    Location:
    Weschester NY
    Hi. Is anyone else having trouble with the Mute button on the left handed of the steering wheel please? Since the software update, the single click action no longer works for me to mute/pause. Also the next and previous buttons no longer change channel.

    Any ideas please? I have rebooted the instrument cluster and the touch screen. Thanks.
     
  2. cgiGuy

    cgiGuy Member

    Joined:
    Jul 9, 2013
    Messages:
    979
    Location:
    Sacramento, CA
    Would try multiple reboots. Also change audio source around to see if it's "stuck" somewhere. If those don't work.. time to call Tesla.
     
  3. RandyS

    RandyS Fan of Elon

    Joined:
    Jul 8, 2012
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    360
    Location:
    San Diego
    I'm not having that problem with the new software, so like cgi says, I would try some reboots to see if you can clear it...
     
  4. ElectronicNick

    Joined:
    Mar 28, 2015
    Messages:
    5
    Location:
    Weschester NY
    Multiple Reboots fixed it. Thank you.
     
  5. thecloud

    thecloud As rhythm raced inside, the ship came alive

    Joined:
    Nov 24, 2014
    Messages:
    565
    Location:
    Sunnyvale, CA
    Had the same problem after the 6.2 (2.4.124) update. Left scroll wheel could still control volume, but pressing to toggle mute did nothing. Next and Previous buttons also did nothing. Only the currently selected track would play, then stop playing at the end. The time remaining/elapsed indicators did not update, and the scrubber control did not move. Rebooting both screens did not solve the issue.

    What finally resolved it for me was a "long" reboot, holding down both scroll wheels for 40 seconds (i.e. keeping them held down even after the main screen had rebooted).
     
  6. willr79

    willr79 Member

    Joined:
    Aug 29, 2016
    Messages:
    14
    Location:
    Springfield, VA
    I was just having this exact same issue in my Model X 75D, v7.1 (2.36.31) and the "Long" reboot resolved the issue.

    Thank you for sharing your solution!
     

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