I've been having quite a few problems with voice recognition and the phone directory lately.
For example, I have two contacts in my phone: Tesla Palo Alto, and Tesla Burlingame, for service.
If I say Call Tesla Palo Alto, it will spell out what I said as "Call Tesla Palo Alto" and immediately start dialing Tesla Burlingame.
So If I make the phone call to Tesla Palo Alto (clicking it in my contacts) manually with the phone, the displayed name on the bluetooth instrument cluster is "Tesla Alto" Again, really weird. Haven't noticed any other contacts that don't match between my phone and what gets displayed on the instrument cluster, I thought it just passed that info from the phone to the car, or at least it appeared to for the last nearly 4 years. Also tried saying "Call Tesla Alto" because that appears to be what the car thinks that contact is, and again it spells out "Call Tesla Alto" and dials Tesla Burlingame. Argh.
Also, contacts aren't syncing correctly anymore, and it seems to have some years old version of my contacts cached. Odd.