We can all speculate forever, but the truth may never be known.
My personal opinion is Elon and his Exec Team are just overly focused on the future, and forgets that a little more balance is required to not only push the agenda forward towards tomorrow, but also provide the basics AND firmware-only features that extremely satistified owners of today and tomorrow have come to expect in today’s luxury vehicles. When Tesla was first starting out, many of us, myself included, gave the benefit of the doubt that broken code and lacking software-only features available in other lesser vehicles for years would be circled back to. Sadly, as time progresses and his personal commitments seem to be forgotten while he moves on to other prohects, it’s obvious Elon’s priorities are only with his future — not also fixing what’s been acknowledged as broken, or for committed owners who bought into the vision and helped financially get Tesla to where it is today.
I don’t accept that there are bigger priorities — just that Tesla’s Executive Team should deliver better balance accomplishing what is needed for today AND a tomorrow. E.g. putting a handful of engineers sitting behind desks fixing Infotainment bugs and bringing its functionality up to what other luxury vehicles have had for years is financially a drop in the bucket —and would benefit all of the existing and future Tesla fleet — while not requiring the same forward-thinking and extraordinary high-level skill that say future autonomous driving demands. It is though, function and features ordinary owners use on a daily basis TODAY which can make a driving experience a frustrating or extraordinary one.
It all comes down to Elon does not see some of these everyday problems or deficiencies as important, so it is simply not done. I may be in the minority of some of the more vocal posters here, but as much as I love my MS, it’s the broken code and lack of any demonstrated commitment to fixing it, that makes me pause when asked if I would recommend or buy another Tesla one day.