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Firmware Issues? 2017.36 1b27c6d

Discussion in 'Model S' started by JVM, Oct 11, 2017.

  1. JVM

    JVM New Member

    Joined:
    Jun 19, 2014
    Messages:
    2
    Location:
    San Diego, CA
    Has anyone else been experiencing Bluetooth and other audio problems with the most recent firmware update?

    My wife and I own an S and an X - experiencing same very frustrating problems in both vehicles. Bluetooth connectivity to phone is intermittent, volume is low, Nav voice comes back on even though it has been previously muted. Extremely frustrating. Have called in several times, Tesla says they haven't heard any other concerns and to just wait for the next update. We just can't understand how we are experiencing the same exact problem in two different Tesla vehicles with two different phones.

    We've owned Tesla vehicles since 2014 and this is unlike anything we have ever experienced. Not happy.
     
    • Like x 1
  2. grouch 50

    grouch 50 New Member

    Joined:
    Jul 6, 2014
    Messages:
    2
    Location:
    Highland Park, Illinoia
    Not audio problems but garage door opening problems. Sometimes the homelink opens the door and sometimes it closes the door. But not always. I went to the dealer yesterday and service said they have seen a lot of these complaints. They replaced the sending units on some cars but it didn't fix the problem. They think it was the last firmware update and said I needed to wait for a fix.
     
    • Like x 1
  3. benjiejr

    benjiejr Technogeekextraordinaire

    Joined:
    Nov 20, 2014
    Messages:
    627
    Location:
    San Antonio, Texas
    I'm experiencing both of the above on this firmware (bluetooth/audio and garage door issues). Also, not sure if it's just coincidence, but I also noticed that my driver side rear air suspension was riding lower than the rest of the car. I rebooted and adjusted to very high then low several times and it seems to have re-calibrated slightly, but still not perfect. I did some tests and it doesn't appear the air is leaking as it holds the incorrect height. I'm hoping this is also a firmware issue.
     
  4. Max*

    Max* Banned

    Joined:
    Apr 8, 2015
    Messages:
    6,400
    Location:
    NoVa
    Yep, Tesla QA/QC sucks with the constant bugs that are being injected into the firmwares.

    This was being discussed in another thread. I have both, really annoying. It seems you can't raise the volume while on a call, or it'll mute the call (intermittently?) and then turn the nav volume back on and mute the radio volume.

    How does this *sugar* get past QA?
     
    • Love x 1
  5. croman

    croman Active Member

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    Nov 21, 2016
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    1,740
    Location:
    Chicago, IL
    @Max* - its nice you think they do QA before hitting PUSH. Its like cars being built at the factory (insufficient QC). 90% have something wrong but why not just send the car to the owner and let them do the QA for Tesla? Its not like the Service Centers are busy or anything.
     
    • Funny x 1
    • Love x 1
  6. steve841

    steve841 Active Member

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    Location:
    Ft. Lauderdale, FL
    This started for me in 8.1 ... all variants.
     
  7. Rbcnr

    Rbcnr Member

    Joined:
    Mar 12, 2017
    Messages:
    104
    Location:
    New York
    After the last update I noticed two things:
    1. First phone call with Bluetooth on, the person on the other line can't hear me.

    2. I always keep navi muted. Now it unmutes every car ride.

    Annoying bugs. I reported them, we all should...and maybe they'll do something about it.
     
    • Like x 2
  8. kdday

    kdday Member

    Joined:
    Oct 29, 2016
    Messages:
    246
    Location:
    AZ
    Same here
     
    • Like x 1
  9. AirKuhl

    AirKuhl Member

    Joined:
    Dec 23, 2016
    Messages:
    28
    Location:
    Santa Cruz Mountains, CA
    Since 2017.36 1b27c6d:

    1) For each drive, first Bluetooth phone call, the person on the other end can't hear me. Subsequent calls OK.
    2) Hanging up phone unmutes Nav.
    3) Streaming music stays muted after each phone call. Must switch to Radio or USB then back to get streaming music back.
    4) Homelink range seems shorter and less reliable.

    Tried resetting dash, no change.
     
    • Like x 2
  10. GWord

    GWord Member

    Joined:
    Aug 18, 2016
    Messages:
    86
    Location:
    Houston, TX
    Same bugs and more that everyone else listed. I have reported them via email and also by phone.
     
  11. Solartech

    Solartech Member

    Joined:
    Sep 30, 2017
    Messages:
    7
    Location:
    Ontario,Canada
    Yes there is def some issue/error on the communication bus. Weird stuff going on lately. Side mirrors, audio, bluetooth... all acting up.

    Drive ability still awesome.
     
  12. BlueRocket

    BlueRocket S90D HW2

    Joined:
    Feb 5, 2017
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    72
    Location:
    New Jersey
    Yes to all o_O... But autopilot is working great :D
     
  13. ThisIsTrue

    ThisIsTrue Dismember

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    Nov 29, 2016
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    Location:
    'Western Slope' Colorado
    Ditto. Very annoying.
     
  14. GregKo

    GregKo Member

    Joined:
    Feb 17, 2013
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    Location:
    New Jersey
    Yes. bluetooth phone issues on the FW.
     
  15. JohnnyG

    JohnnyG Weee!

    Joined:
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    Location:
    Columbus, OH
    I sent [email protected] an email explaining the problem...
    And here is their ridiculous reply...
     
  16. rolson1011

    rolson1011 2016 P90DL, Model 3 on reservation

    Joined:
    Oct 14, 2016
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    Location:
    Portland, OR
    I've left my garage door open twice now.. with about 40k of bikes + power tools ready for the taking, because the close button fires twice, and it closes the door just far enough that my auto closer timer doesn't actuate. Driving me bonkers!
     
  17. Maximapolak

    Maximapolak Member

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    Location:
    North NJ / SouthCentral PA

    Why wouldn't you wait the 5 seconds and see that it closed? o_O
     
  18. JohnnyG

    JohnnyG Weee!

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    Location:
    Columbus, OH
    !!!^^THIS^^!!!

    I've done the same due to the same. I didn't originally put it in my email to Support, as I thought I had an issue with my opener. Reading about more people having this issue, makes me think another email is due...
     
  19. JohnnyG

    JohnnyG Weee!

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    445
    Location:
    Columbus, OH
    Habit... Trust... Trust formed by habit... Some would call it a habitual trust... :D

    It's the same with AutoPark into or out of my garage... For the first 400 times, I watched it like a hawk! It always performed flawlessly. After that, I grew complacent, accepting that it would perform the same as it had the previous few hundred times. For the next 400 times, I checked on it after it finished, and again grew more complacent, due to it's success. Sure as hell though, a firmware finally came out that broke it, and I neither watched it, nor checked on it. The next morning, after letting it AutoPark in the garage, I came out to find it sideways in my garage, touching a stack of boxes, and the garage door up. Sure, I'm the dumb-dumb... but for an understandable reason maybe? :oops:
     
    • Funny x 1
  20. McLiz

    McLiz New Member

    Joined:
    Oct 23, 2017
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    1
    Location:
    Knoxville TN
    Ditto. A reboot fixes the problem for me but it recurs - sometimes.
     

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