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First Annual Service w/ Prepayed Plan

Discussion in 'Model S' started by theLuggage, Jan 3, 2017.

  1. theLuggage

    theLuggage Member

    Joined:
    May 29, 2015
    Messages:
    26
    Location:
    Marlborough, MA
    I just took my Model S 70D in for it's first annual service with about 9,000 miles on the car. I paid for the four year service plan shortly after getting the car a year ago.

    When I dropped my car off, they recommended I have the alignment checked for $120 and to have the brakes cleaned and lubed for $80.

    Is this common? I certainly wasn't expecting to have to pay anything since I had the four year plan.

    Thanks.
     
  2. FlatSix911

    FlatSix911 918 Hybrid

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    Silicon Valley
    This has been discussed on other threads and the consensus is skip the alignment unless your tires show unusual wear and skip the brake lube unless your calipers are binding :cool:
     
  3. thecloud

    thecloud As rhythm raced inside, the ship came alive

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    In mid-2015, Tesla dropped wheel alignment from what was explicitly covered under an annual service inspection.

    The specific language on their website changed from this:
    to this:
    If you bought your prepaid service plan prior to June 2015, they still perform the wheel alignment at no extra charge, per the contract. It sounds like you purchased your 4-year service plan after the point when they made this change.
     
  4. thecloud

    thecloud As rhythm raced inside, the ship came alive

    Joined:
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    Sunnyvale, CA
    The alignment check is supposed to be done as part of the inspection, to determine whether you need an alignment performed. The service plan page specifically calls this out as one of the yearly items:
    AFAIK, the check is basically just for abnormal tread wear, which would indicate that your wheels need to be aligned (at extra charge).

    (Off topic: the Luggage is possibly my favorite character/thing in the Discworld series. It always saves the day.)
     
  5. jaguar36

    jaguar36 Active Member

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    And Tesla turns into a traditional stealership, except now one with a monopoly on service.
     
  6. Sonny Daze

    Sonny Daze Member

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    Oct 21, 2016
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    Location:
    DC
    These reports are always very discouraging.
     

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