Hi, so my car was towed yesterday to our closest (only) service center in Montreal because it's completely dead. I know it was almost fully charged on Saturday, but when I looked at the app on Sunday, it did not connect and it was showing 0KM residual. Road service told me they had to tow it, a tech was not an option. I will keep you informed of the next steps...
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First post... my model 3 is dead as a brick.
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Would the actual car power on? If not, probably a dead 12v battery. You could have hooked a battery booster to it to confirm.
Mrcarcrazy
In need of a shrinking gun to zap a plaid with.
jkoya
NA2 NSX
Keep us updated with the status when you have the chance. BTW - Welcome to the forums.
the teflon skates were used only to put my car on the flat bed or platform tow truck!? (english is my second language
)Yes, curious to know the outcome. Sounds like a very big technical/mechanical issue and not some "phantom drain". No sense in speculating. They will fix under the warranty.
Still no news from Tesla, but I can see from the app that my car was charged to about 160
Thank you
Day 1 update: Still no news from Tesla, but I can still access my car with the app
I know they charged my car this morning for 2 hours from 0KM to 160KM (with the hood open) then they stop for about two-three hours... and again for a good four hours to 80% or 290km. The only update that I got is from an SMS that says: " we are still working on your car, we will get back to you when it's done" I texted them what was the problem? and still no answer. With the current situation with covid19 they are probably understaffed, so I will not put too much pressure.
I know they charged my car this morning for 2 hours from 0KM to 160KM (with the hood open) then they stop for about two-three hours... and again for a good four hours to 80% or 290km. The only update that I got is from an SMS that says: " we are still working on your car, we will get back to you when it's done" I texted them what was the problem? and still no answer. With the current situation with covid19 they are probably understaffed, so I will not put too much pressure.
Blucenturion
Member
Curious case; sorry this happened to you, apparently early in your ownership. Please keep the updates coming!
Day 2 update: it's a small update, but Tesla Montréal is telling that they are waiting for a diagnostic from Fremont! it can take a day or 10 days
they are giving me a car during that time!
edit (typo, thx user212_nr)
they are giving me a car during that time!
edit (typo, thx user212_nr)
Last edited:
Hi,
Day3 (conclusion): my car is ready. It's apparently a bug in the software, my car thought I was inside when I was not there, so ventilation, radio, etc was on until the car died. FYI I am on 2020.12.5 and it's an SR+.
edit: ... and they change the 12v battery also.
Thank you
Day3 (conclusion): my car is ready. It's apparently a bug in the software, my car thought I was inside when I was not there, so ventilation, radio, etc was on until the car died. FYI I am on 2020.12.5 and it's an SR+.
edit: ... and they change the 12v battery also.
Thank you
XLR82XS
D M C
The good news is the bug is most likely reported to the factory and software version checked with other vehicles in the field for the same issue.
The bad news is that there are probably hundreds or thousands of 3's out there with this software.
I have had a service appt scheduled for a long time because my driver's door is all messed up(mobile said they can't fix it). It either shows the door being open when it's not, or vice versa. When I hit the open door button it flashes that the door opens and immediately closes on the touchscreen. The car knows it's impossible to get out and shut the door that quickly, so it always thinks I'm inside. To put it to sleep I get out of the car, shut the door, then open and shut it again. Otherwise it thinks I'm in there and leaves everything on indefinitely(including radio and climate). Good God stop being so smart. I can't wait to get this fixed. Manual latch activation message pops up after every carwash and rainy day too.
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