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First problem: rear door glass stuck open

PatL

Member
Mar 20, 2013
6
0
USA
My rear drivers side window regulator failed today. Car is 1 month old. Cheap plastic parts, too bad. They didn't have the actuator and need to order. Will take a week!. They put the window in up position and somehow made it stay there until they can fix next week along with wind noise from the sun roof and sticky charge door port. San Diego service center guys are very nice and cooperative.
 

MarkR

Member
Mar 24, 2012
893
7
N. Scottsdale, AZ
My rear drivers side window regulator ALSO failed today. Wierd problem, but great service - the regulator will be replaced tomorrow at my home - yeah, on a Sunday! Thanks Nicholas.
 

PatL

Member
Mar 20, 2013
6
0
USA
Are they fixing at your home because you have Ranger service? I have the Ranger service as part of my plan but needed a few other items address while regulator is fixed.
 

MarkR

Member
Mar 24, 2012
893
7
N. Scottsdale, AZ
Are they fixing at your home because you have Ranger service? I have the Ranger service as part of my plan but needed a few other items address while regulator is fixed.
Pat: I have Ranger service, but it may have been easier to do it at home than to open up the shop on a Sunday.
 

RichA

Member
Jun 30, 2009
35
0
Silicon Valley, CA
Add me to the list. Rear driver side window is down and won't operate. I can push it up manually but it falls again. Already had the regulator replaced on drivers door 6 weeks ago. They may need to QC the regulators they are using.
 

ddenboer

MODEL X #1770
Dec 21, 2011
318
6
Austin, TX
Add me to the list too. I went out for a warm evening drive, and opened the roof 100% and meant to crack open the rear windows, but the rear driver-side went all the way down and never came back up. For tonight, I pulled it up by hand and kind of "shoved" it into place after closing the door. Might need to use some masking tape too.
This might speed up my getting all my other service things done now (was waiting for Fremont to get some real loaner cars).
 

ToddRLockwood

Active Member
Sep 11, 2012
1,317
74
Burlington, Vermont
Recently had my driver's door window regulator replaced by a ranger. The entire operation was done in my garage — 220 miles from the service center. I called on a Monday and the installation was done on Wednesday. Great service!
 

CraigHughes

Member
Feb 9, 2013
24
0
NorCal
My *front* passenger side window made a horrible crunching noise when I opened it the other day (might be only the 2nd or 3rd time it's been opened). It still moves up and down, but with a nasty grinding/clunking sound. I have it closed with tape over the button until the first available appointment slot at Menlo Park, which last friday was not until JUNE 6 -- or about 3 weeks. Good thing it isn't a safety issue or stuck open like some others, or I'd be mighty PO'd about having to wait 3 weeks to get it fixed. Hopefully not a sign that the cars on the road are needing an unpredicted amount of servicing that's stretching the logistics at MP.
 

pas gas

Member
Jan 25, 2013
5
0
United States
mine busted too! when are the window motors coming in?

Rear driver regulator has failed. Waiting for callback.
my regulator has fail. there was no ETA for the parts. just sit back and wait.
i guess they couldnt pull 4 regulators off the factory for one car and give it to 4 loyal tesla owners.
 

Kaivball

Member
Jan 6, 2013
664
-1
Kalifornia
my regulator has fail. there was no ETA for the parts. just sit back and wait.
i guess they couldnt pull 4 regulators off the factory for one car and give it to 4 loyal tesla owners.

I joked with the Fremont service department about that while they had my car for 5 days waiting on the regulator.

They have a separate supply chain and delivery system for spare and repair parts.

They absolutely can't get them from the factory.

The service center might as well be in a different zip code. Proximity to the factory is meaningless when it comes to parts support.
 
ugh. Mine failed on Tuesday morning when I closed the door, minutes before I was about to embark on a weeklong road trip into Dante's Inferno (Las Vegas & Palm Springs during the Heat Wave). There was no way I could take my family in the Tesla into 116 temps with the window open. Luckily we had an extra car - moved everything and headed out. Have made an appt for when I return - 1 1/2 wks later. I'm hoping that is enough time for them to get the parts in.
 

efxjim

Member
Jan 18, 2011
231
29
Glendale, CA
The window can be pushed up by hand (use a hand on each side of window) and taped in place. Took about a week to get part and schedule the repair.
 

Kaivball

Member
Jan 6, 2013
664
-1
Kalifornia
Well, got a new problem.

A suspension bushing or motor mount is broken. Under initial acceleration the car veers left and when you let off the gas, it sways right.

Crazy.

Anyway, its in the shop.

At the same time the work order shows a rear window regulator retrofit, new floor mats and tire rotation.

Best part, I got a loaner model S!!!

77 miles... :)

I noticed two differences to my march car.

Looks like they fixed the rear seat belt problem but I don't know what this is in the center console

ImageUploadedByTapatalk1374347869.836803.jpg

ImageUploadedByTapatalk1374347893.086270.jpg


Everything else seems the same.
 

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