So I picked up my brand new Model 3 SR+ in October after months of patiently waiting and having my pick-up date pushed back multiple times. As soon as I left the dealership I started running into issues with the software (the proximity lines around the car on the display were completely surrounding the car in red and orange lines, basically telling me the car was colliding with something on all sides. I called Tesla as soon as I got home and they told me they could not see my car until a little over a week later (I was annoyed at this but let it slide, why would they not tell me to bring it right back in?).
So a week later a service member comes to my house and says the camera on the right side of my vehicle is not working and that they would need to replace it. The service technician told me that the camera would take about two weeks to come in so again, I patiently waited another two weeks for the part to come in and for the service technician to come replace it. After he replaces it I am thinking "Wow finally got that issue solved, now I can finally enjoy my car". Wrong again. This did not fix the issue that was occurring. At this point the proximity lines are working, but the display was not. Sometimes it would show a car directly behind me when nothing is there, or it could not detect a car directly next to me.
Again, I contacted Tesla and they told me to bring it in, I did and when I picked it up it was fixed. Tesla was very short with me when explaining what the problems were, but what I got from it was that "there were some indications of frequently blocked B-pillar cameras", which they replaced.
There were a couple other issues where one cold night my car dropped from 85% charge to 70% charge in about an hour, then the rest of the night it only went down to 69% (very concerning and weird).
Now my latest issue is when I get home after driving and I plug in my Model 3, the car starts making a constant horrible "screaming/whistling" noise. I sent the video to Tesla 3 days ago to determine if it needs to be brought in and still have not heard back.
I could not have been more excited and happy to be a Tesla owner, but honestly this experience has drastically changed my views of electric cars and Tesla themselves. I will NEVER recommend a Tesla to someone until they actually start doing quality checks before pick-up. I even told Tesla if someone had just 1. Looked at the car, and 2. Driven the car, then half of the problems would have been noticed and fixed. I paid almost $50k for this car and Tesla wants to act like these problems are my fault and they give me a sour attitude when I only want what I bought. Sorry to rant, this has been a horrible experience, I really thought Elon and Tesla wanted the best for people, but when it comes down to it, its all about the $$$$$$$$$$.
So a week later a service member comes to my house and says the camera on the right side of my vehicle is not working and that they would need to replace it. The service technician told me that the camera would take about two weeks to come in so again, I patiently waited another two weeks for the part to come in and for the service technician to come replace it. After he replaces it I am thinking "Wow finally got that issue solved, now I can finally enjoy my car". Wrong again. This did not fix the issue that was occurring. At this point the proximity lines are working, but the display was not. Sometimes it would show a car directly behind me when nothing is there, or it could not detect a car directly next to me.
Again, I contacted Tesla and they told me to bring it in, I did and when I picked it up it was fixed. Tesla was very short with me when explaining what the problems were, but what I got from it was that "there were some indications of frequently blocked B-pillar cameras", which they replaced.
There were a couple other issues where one cold night my car dropped from 85% charge to 70% charge in about an hour, then the rest of the night it only went down to 69% (very concerning and weird).
Now my latest issue is when I get home after driving and I plug in my Model 3, the car starts making a constant horrible "screaming/whistling" noise. I sent the video to Tesla 3 days ago to determine if it needs to be brought in and still have not heard back.
I could not have been more excited and happy to be a Tesla owner, but honestly this experience has drastically changed my views of electric cars and Tesla themselves. I will NEVER recommend a Tesla to someone until they actually start doing quality checks before pick-up. I even told Tesla if someone had just 1. Looked at the car, and 2. Driven the car, then half of the problems would have been noticed and fixed. I paid almost $50k for this car and Tesla wants to act like these problems are my fault and they give me a sour attitude when I only want what I bought. Sorry to rant, this has been a horrible experience, I really thought Elon and Tesla wanted the best for people, but when it comes down to it, its all about the $$$$$$$$$$.