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First time buying an accessory from Tesla...what to expect?

Discussion in 'Model S: Interior & Exterior' started by WISluggo, Jul 27, 2018.

  1. WISluggo

    WISluggo Member

    Joined:
    Jun 6, 2018
    Messages:
    57
    Location:
    Milwaukee
    three days ago I ordered the Tesla brand paint chip kit and since then I have not heard anything. I know some things they sell but don’t have, like coat hooks, but is this par for the course?
     
  2. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,142
    Location:
    Northern Virginia, USA
    It takes a while. They usually send you a tracking number but not always. Sometimes the merch just shows up. It's gotten a lot worse than it used to be.

    I got the new second/third row mats for the X recently with no tracking. Not even in the tracking app, so I had no idea. Even the invoice in the box didn't have it. Not sure if it's new people in the department, shipshod process, or WTF.


    If you got charged for it, I would assume they have it and it's being shipped. Eventually.
     
  3. P85_DA

    P85_DA Supporting Member

    Joined:
    Apr 25, 2015
    Messages:
    2,567
    Location:
    Chula Vista, CA
    Tesla Online takes forever to ship .. dr color chip is same kit as Tesla and works great ..they ship fast ;)
     
    • Like x 1
  4. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,142
    Location:
    Northern Virginia, USA
    Yep, as far as I'm concerned, if the color code is the same, it's the same. Some purists will disagree. :D
     
  5. docbrown

    docbrown Member

    Joined:
    Jun 7, 2018
    Messages:
    28
    Location:
    Austin, TX
    I've ordered a few things recently: a charging adapter, frunk floor mat, and trunk set of mats. For all orders, I immediately received an order confirmation, and a shipping confirmation the next day.
     

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