TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Flat Tire on my brand new Tesla Model S

Discussion in 'Canada' started by pbd2014, Oct 25, 2015.

  1. pbd2014

    pbd2014 Member

    Joined:
    Oct 17, 2015
    Messages:
    14
    Location:
    Brampton, ON
    Hey all

    I am quite annoyed with Tesla as I got a flat tire on 401 by Milton (Trafalgar road) 3 days into owning my Model S and I had to pay $377 to get that fixed. I inquired if Tesla would pay for it as if I was to buy another vehicle I would have warranty on tires for first couple of years ( may have to may little when buying a new car). I was told that Tesla is not " there yet" as is they do not have any warranty contracts with Michelin. Michelin would cover if there was manufacturing issue with tire but not flat tire.

    Thought I let everyone know so you are prepared if you end up with a flat tire on your Tesla. I thinking about writing an official complaint to Tesla about this.

    Preet
     
  2. Doug_G

    Doug_G Lead Moderator

    Joined:
    Apr 2, 2010
    Messages:
    15,851
    Location:
    Ottawa, Canada
    What was the cause of your flat tire - manufacturing defect, pot hole, nail in tire, or???
     
  3. SW2Fiddler

    SW2Fiddler Bannd Member

    Joined:
    Mar 19, 2014
    Messages:
    1,693
    Location:
    Houston TX
    #3 SW2Fiddler, Oct 25, 2015
    Last edited: Oct 25, 2015
    I purchased "road hazard" warranty from Discount Tire and for me this fills the gap left by the Michelin warranty.

    You are correct, the other car companies do not provide this for no charge.
     
  4. TexasEV

    TexasEV Active Member

    Joined:
    Jun 5, 2013
    Messages:
    3,773
    Location:
    Austin, TX
    I don't understand, why do you think Tesla should cover your flat tire?
     
  5. mmccord

    mmccord Member

    Joined:
    Dec 9, 2014
    Messages:
    765
    Location:
    Pine Bush, NY
    My car got hit in a parking lot and Tesla refuses to fix it for free. I'm thinking about writing an official complaint to Tesla about this.
     
  6. perkiset

    perkiset ... this one goes to 11

    Joined:
    Jan 7, 2014
    Messages:
    240
    Location:
    Phoenix, AZ
    I picked up a screw on about my 3rd day as well, went to Discount Tire who fixed it for free even though it's not theirs.

    But even if not, I have a hard time imagining a scenario where Tesla would be responsible for my road damage ...
     
  7. bhuwan

    bhuwan Active Member

    Joined:
    Mar 30, 2013
    Messages:
    1,256
    Location:
    Boston, MA
    Sorry man, not to stack you but if your car got a flat from the elements, then it really isn't their issue
     
  8. patrick40363

    patrick40363 Member

    Joined:
    Mar 25, 2014
    Messages:
    208
    Location:
    Cali
    Tesla doesn't fix flats but will sell you a new tire. I had a flat a month into ownership and had it fixed at America's tire for free.
     
  9. pbd2014

    pbd2014 Member

    Joined:
    Oct 17, 2015
    Messages:
    14
    Location:
    Brampton, ON
    I had a metal piece ( not even a nail) so I had to replace the tire. Fixing it would be unsafe. Unfortunately, we don't have Americas here in Canada

    - - - Updated - - -

    It's the tire, there should be a warranty which is usually given by the car company, as with my husbands Benz we paid $140 for a warranty as they were new tires, when he got a nail in one of the tires a month into ownership Benz covered the expense for new tire.

    - - - Updated - - -

    It's the tire, there should be a warranty which is usually given by the car company, as with my husbands Benz we paid $140 for a warranty as they were new tires, when he got a nail in one of the tires a month into ownership Benz covered the expense for new tire.

    - - - Updated - - -

    metal piece ( twice may be even three times the size of a nail)

    - - - Updated - - -

    Now tha's smart!

    - - - Updated - - -

    Usually the company selling the vehicle has contracts with tire manufactures and they will sell warranty. If anything goes wrong with in a given period, they fix it without a charge.

    - - - Updated - - -

    Tesla should give out warranty for tires. When I did discuss this I was told Tesla is " not there yet"

    - - - Updated - - -

    Metal Piece ( two or three times thicker then a nail)
     
  10. Lloyd

    Lloyd Active Member

    Joined:
    Jan 12, 2011
    Messages:
    4,885
    Location:
    San Luis Obispo, CA
    Some things are your responsibility.
     
  11. pbd2014

    pbd2014 Member

    Joined:
    Oct 17, 2015
    Messages:
    14
    Location:
    Brampton, ON
    yea, like something like a metal piece or nail can happen to anyone at anytime but when you buy brand new Tesla or any other luxury vehicle. It should be covered (even if the owner had to pay for warranty at the time of purchase).
     
  12. MsElectric

    MsElectric Active Member

    Joined:
    Oct 11, 2014
    Messages:
    1,611
    Location:
    New York
    I'm really sorry about the flat tire but seriously whatever happened to the concept of personal responsibility? You do realize that this is your tire that you own and you are responsible for anything that happens to your tire that is not the result of a manufacturing defect right? If you crash your car through a brick wall, it is on you. If you drive over a pothole or nail and have a flat tire, it is on you.

    We've owned quite a few premium cars and none of the premium cars we've owned ever covered fixing flat tires. Some car manufacturers offer tire hazard warranties but unless you purchased such a warranty, the tires are your responsibility. Please be reasonable and accept responsibility for things that happen to your car that is not related to a manufacturing defect.
     
  13. AnitaToronto

    AnitaToronto Member

    Joined:
    May 8, 2013
    Messages:
    54
    Location:
    Canada
    I've never expected the dealer to pay for my flat tire, even on a brand new car. This happened to me twice in my Tesla and both times the puncture was unrepairable. The first I had Kal tire replace and the second I went to Tesla. In the end I ended up paying way less going with Tesla for the same tire.
     
  14. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

    Joined:
    Dec 20, 2012
    Messages:
    5,043
    FYI: Tesla doesn't have dealers. All stores and service centers are manufacturer owned.
     
  15. MsElectric

    MsElectric Active Member

    Joined:
    Oct 11, 2014
    Messages:
    1,611
    Location:
    New York
    No it should not. I'm sorry to say this but your attitude wreaks of entitlement. If a rock crashed through your windshield do you expect Tesla to fix that for free? If a nail punctures your car tires, Tesla is not responsible for that. If tire hazard warranty is so important to you, talk to your insurance agent as most offer that coverage.

    You bought a car from Tesla and if the car has manufacturing defects they will fix it. Tesla is not an insurance company and they did not sell you an insurance policy that absolves you of any responsibilities that has to do with a nail or pothole causing a flat tire or road debris damaging your car. Tesla road side assistance will assist you in such a situation as a courtesy but it is your tire and it is your responsibility.

    Please accept personal responsibility. It is not someone else's fault or responsibility when a nail punctures your tire. It is your tire and your responsibility. Please pay for it like the rest of the world does.
     
  16. Doug_G

    Doug_G Lead Moderator

    Joined:
    Apr 2, 2010
    Messages:
    15,851
    Location:
    Ottawa, Canada
    Tesla started offering optional added-cost tire warranties when they first started shipping Model S back in 2012, but withdrew the program almost immediately. I'm not sure why but something wasn't working out or there was a regulatory issue, or something.

    In any case, if you want a tire warranty I do believe you can purchase a third party plan separately. It's basically another form of insurance.

    Most definitely this is not Tesla's fault. I'm sorry you had tire damage but it's just something that happens once in a while. Has nothing to do with whether you just bought a new car or are driving a 15 year old clunker.
     
  17. wolfpet

    wolfpet Member

    Joined:
    Aug 5, 2013
    Messages:
    130
    Location:
    ON, Canada
    I had a Lexus before and the tires weren't covered.
     
  18. S'toon

    S'toon Knows where his towel is

    Joined:
    Apr 23, 2015
    Messages:
    1,974
    Location:
    SK
    My current non-Tesla car got a flat tire after 2 days of ownership. The dealer certainly never replaced it for free, and I didn't expect them to. I wasn't happy, but stuff happens.
     
  19. Lloyd

    Lloyd Active Member

    Joined:
    Jan 12, 2011
    Messages:
    4,885
    Location:
    San Luis Obispo, CA
    Well I was a part of that..... Tesla wanted to repair tires with flats. I pointed out to them that repaired tires are no longer speed rated and they are open to liability claims. Their third party insurer, I believe then withdrew, or they were let go.
     
  20. TexasEV

    TexasEV Active Member

    Joined:
    Jun 5, 2013
    Messages:
    3,773
    Location:
    Austin, TX
    It looks like you're not getting any sympathy here. I think you should listen to the wisdom of the crowd.
     

Share This Page