On Saturday, I was driving on the highway and a piece of flying debris hit my tire and gave me a flat tire. I used Tesla's Roadside Assistance and got my car towed to the nearest Service Center (~5 miles). Their response was super quick and super helpful. However, it has been 4 days since my flat tire, and I have not received any type of loaner car, nor do they have an update for me as to when they will receive a replacement tire for me. They notified me that they overnighted the Michelin tire from Fremont, but it still has not arrived ( 2 days later). Is this normal? All I had was a flat tire. Can I find and purchase this tire locally and give it to the service center, or is it a very unique tire? I feel like it should not take this long to fix a simple flat tire. Anyone have any comments or suggestions? -- Update -- Got a call from Tesla Motors. They said the tire is already in Texas and should arrive at the latest by tomorrow morning. Hooray! -- Final Update -- I got a call from Tesla again. They came up with a perfect solution that makes me 100% happy. They replaced my tire with a Goodyear tire they had in stock. I picked up my car and it drives perfectly! They said whenever the Michellin tire arrives they will switch the Goodyear tire off and I will be all set. So... In the end... Tesla Motors customers service wins!! Special thanks to Jack at Tesla Motors Dallas for getting everything done!