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Fm radio not working

Discussion in 'Model 3: User Interface' started by FlashEV0625, Dec 2, 2019.

  1. FlashEV0625

    FlashEV0625 Member

    Joined:
    May 11, 2019
    Messages:
    159
    Location:
    Pompano beach fl
    Fm radio will not work it keeps loading the entire time. I already tried doing a reset but it’s still not working does anybody have any suggestions?
     
  2. Andy_STL

    Andy_STL Member

    Joined:
    May 6, 2019
    Messages:
    49
    Location:
    Saint Louis
    It is a known issue that seems to be becoming more common. Mobile service is supposedly fixing mine on Wednesday, so I will update.
    Whole thread on it here:

    No Radio since 12.4!
     
  3. BipeFlyer

    BipeFlyer Member

    Joined:
    Sep 14, 2019
    Messages:
    5
    Location:
    Usa
    I’ve got the same issue with my August 2019 Model 3. I’ve been waiting before going for service hoping that a correct fix will be developed after fixing so many.
     
  4. JamesIng

    JamesIng Member

    Joined:
    Apr 28, 2019
    Messages:
    18
    Location:
    Santa Clarita, CA
    Same here. Been about a week without it now. Steering wheel button reset doesn't fix it. Thankfully streaming stations & iPhone connection still work. Has to be a software fix since so many people seem to be experiencing the same problem.
     
  5. Andy_STL

    Andy_STL Member

    Joined:
    May 6, 2019
    Messages:
    49
    Location:
    Saint Louis
    According to my service center, it is a hardware fix.
     
  6. BluestarE3

    BluestarE3 Active Member

    Joined:
    Apr 2, 2016
    Messages:
    4,080
    Location:
    Norcal
    That seems odd. Why would a hardware fix be required if the same hardware in the past had been able to tune in and play over-the-air FM radio stations?
     
  7. qdeathstar

    qdeathstar Active Member

    Joined:
    May 17, 2019
    Messages:
    1,605
    Location:
    VB
    The service center has also indicated my issue is hardware. They keep pushing the date back. Originally the 14th, then the 21st now Thursday.


    I think what happened is that the first update to v10 that a lot of people reported as failing and needing that interim update to get to v10 bricked the radio control unit.
     
  8. JamesIng

    JamesIng Member

    Joined:
    Apr 28, 2019
    Messages:
    18
    Location:
    Santa Clarita, CA
    UPDATE: definitely a hardware issue. Had mobile service out to the house this morning and they replaced the physical tuner (located above the right rear seat). Sounds like one of the firmware updates bricked it somehow. Fm working great now!
     

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