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For those of you experiencing static from the audio system after upgrading to 7.0

Discussion in 'Model S: User Interface' started by Law&Disorder, Nov 21, 2015.

  1. Law&Disorder

    Law&Disorder Member

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    Help is on the way. The static and strange low audio artifacts intermittently coming out the front speakers is a known firmware issue with 7.0 and the next update will fix it. So said the service adviser today when I inquired about it.
     
  2. msnow

    msnow Active Member

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    I think this issue predates 7.0 and I was told by Tesla months ago it's an antennae issue not software. I hope you are right though!
     
  3. Max*

    Max* Autopilot != Autonomous

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    I think this is different. It's only on the latest v7 (.217?).
     
  4. msnow

    msnow Active Member

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    I didn't know that. I hope you didn't mean .77 because the SC just updated me this morning. Is there another thread I can follow on this?
     
  5. Max*

    Max* Autopilot != Autonomous

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    I have .77, and it's fine. I believe there was discussion about this in the Firmware v7 thread, but I'm mobile and it's a PITA to search.
     
  6. msnow

    msnow Active Member

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    No problem.
     
  7. Max*

    Max* Autopilot != Autonomous

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  8. msnow

    msnow Active Member

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  9. CHG-ON

    CHG-ON Still in love after all these miles

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    No problems aside from the incredibly crappy FM reception!
     
  10. msnow

    msnow Active Member

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    I know it's not the same but I have been able to find most of my favorite local FM stations on TuneIn (which can be set to a higher default bandwidth). Unfortunately you won't find KPIG on there but if you do let me know. [emoji3]
     
  11. BozieBeMe2

    BozieBeMe2 Member

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    Simple, try the reboot sequencing. Press & hold Both top buttons on the steering wheel till the screen reboots.
    After the screen reboots, press & hold Both roller buttons till the screen reboots.
    Rebooting the screens after a firmware update is usually the first step in resolving most issues.
     
  12. brucet999

    brucet999 Active Member

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    #12 brucet999, Nov 21, 2015
    Last edited: Nov 21, 2015
    I talked to Costa Mesa SC today about it today. It is in fact a firmware problem from the latest version 7 (my car was delivered only 2 days ago ver 2.8.217) and it only affects internet streaming media (in my case only on the passenger side, both front and rear - i.e. the right channel), not AM or FM radio. I did not try any iPhone or USB sources.
     
  13. cinergi

    cinergi Active Member

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    .188 is affected, too. I finally got mine fixed (I can't tell you how) -- so Tesla is aware of it and knows how to fix it. In the meantime, if you don't use streaming media -- including not leaving it in a paused state (leave it on FM muted or something), that'll prevent other audio (like parking sensors) from getting messed up.
     
  14. Petra

    Petra Member

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    Okay, in that case, the right channel static I've been experiencing matches the software bug... but what about the accelerated audio playback in Slacker and USB sources? You wouldn't happen to be experiencing audio playback on those two sources running about 10% faster than they're supposed to (playback time counter also running about 10% faster than real time), would you?
     
  15. bancroftc

    bancroftc Member

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    I've been having a persistent internet radio issue with the static (seems to come across all speakers). Only showed up the morning after the service center updated me to .217. Someone in another thread mentioned a double reboot of the main screen, and that does seem to provide a temporary fix. That bought me about a week of clear Slacker and it just went back to the static thing this morning. Double reboot fixed again...we'll see how long it lasts this time.

    I was told the same thing by my SC, that the next firmware update should provide a permanent solution.
     
  16. Todd Burch

    Todd Burch Electron Pilot

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    I'm still on the .56 flavor of 7.0. I hear a slight buzzing from what sounds like the driver's side A pillar speaker area it seems about half the time when the brake hold feature is engaged at a light. If I tap the accelerator to disengage the brake hold, it goes away. Sounds like that's a little different from this issue?
     
  17. RichardL

    RichardL Member

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    Can you explain how, or point me at a thread where it is explained. Thanks
     
  18. Petra

    Petra Member

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    I've been experiencing that as well, but I'm not sure it's related... kinda sounds like small electronics inductor whine.
     
  19. brucet999

    brucet999 Active Member

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    What is the program source when you hear that static; Internet streaming media, AM radio, FM radio, USB device, smart phone?
     
  20. Todd Burch

    Todd Burch Electron Pilot

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    I've heard it in both Slacker music and when listening to music on my USB drive, and it definitely started with 7.0.
     

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