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For those with Free Unlimited SuperCharging: Mine is showing "Pay Per Use" but I'm not charged

Discussion in 'Model 3: Battery & Charging' started by Mikey122687, Oct 25, 2019.

  1. Mikey122687

    Mikey122687 Member

    Joined:
    Sep 16, 2018
    Messages:
    109
    Location:
    San Diego
    For those with free unlimited supercharging model 3. Is it reflecting correctly on the website? Mine is showing "Pay Per Use" but I'm not getting charged on my credit card or account.

    Just wondering if its a website bug.
     
  2. CharleyBC

    CharleyBC Active Member

    Joined:
    Jun 28, 2019
    Messages:
    1,344
    Location:
    Talent, OR
    My son has the same.
     
  3. Superspectral

    Superspectral Member

    Joined:
    Aug 20, 2018
    Messages:
    106
    Location:
    Ann Arbor, Michigan
    Mine says "pay per use" for a few months now. Used to say "free unlimited supercharging." But, I'm not getting charged.
     
  4. AlanSubie4Life

    AlanSubie4Life Efficiency Obsessed Member

    Joined:
    Oct 22, 2018
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    8,089
    Location:
    San Diego
    It's a persistent bug which they have been unable to fix for a year.
     
    • Informative x 1
  5. sperkin

    sperkin Member

    Joined:
    Mar 23, 2017
    Messages:
    769
    Location:
    Los Angeles, CA
    Same here. Shows pay per use but never been charged.
     
  6. Msjulie

    Msjulie Active Member

    Joined:
    Jun 26, 2016
    Messages:
    2,404
    Location:
    Monterey Bay Area
    And as other threads of this nature suggest, be happy and keep quiet

    :)
     
    • Like x 2
  7. OCR1

    OCR1 Active Member

    Joined:
    Jan 28, 2018
    Messages:
    3,658
    Location:
    Southern California
    Are you sure you don’t have any bonus miles? I have 10,000 free bonus miles so I never get charged, but my account still says per per use.

    Also, is your credit card on file a valid card? If not, you may be accruing a bill that you don’t find out about until you take your car into a service center and get presented with a bill on the way out.
     
  8. mobilesuit818

    mobilesuit818 Member

    Joined:
    Apr 19, 2018
    Messages:
    430
    Location:
    L to the [email protected]#[email protected] A
    You could take one for the team and email Tesla asking them about it and report back here.

    We will all be waiting for the outcome.
     
  9. Mikey122687

    Mikey122687 Member

    Joined:
    Sep 16, 2018
    Messages:
    109
    Location:
    San Diego
    Anyone getting charged last night?
     
  10. Sparky

    Sparky Member

    Joined:
    Aug 13, 2012
    Messages:
    550
    Location:
    Glendale,CA
    I've had this situation on my Model 3 since Fall '18. Today I just noticed my Model 3 "details" page has changed to:
    "Free Unlimited Supercharging". Anyone else see this?


    M3_Spec.png
     
    • Informative x 1
  11. AlanSubie4Life

    AlanSubie4Life Efficiency Obsessed Member

    Joined:
    Oct 22, 2018
    Messages:
    8,089
    Location:
    San Diego
    Yeah, mine says that too. It took them a couple years, but they nailed it!
     
  12. JBT66

    JBT66 Member

    Joined:
    Oct 26, 2018
    Messages:
    537
    Location:
    Arizona
    Mine shouldn’t have any free super charging besides a referral I’m working down. But currently says .

    Free Supercharging is currently enabled
     

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