I've mentioned in other threads that my production has been taking a really long time. I ordered on Oct 7 and I've been in production for 24 days now.
I finally heard from my DS, who told me he got an email from the factory saying my car is one of several undergoing repairs. I asked what kind of repairs and he said he doesn't have that information. Adding to my frustration is that I will be out of the state from Dec. 22 through the rest of the year, so if I don't take delivery before then, I won't be able to take delivery this year. Thus, I wait an entire year for my rebate. I would also want to be sure I get a new 2016 VIN.
How would you handle this? I don't want to be pain to my DS, but I'm really not happy with "sorry, that information isn't available" with respect to the repairs. Is it paint? Did they run the thing into a dumpster like another poster here had happen? For what it's worth, I'm leasing, not buying. So I'll only have the car in my possession for 3 years. Nonetheless, given the cost, I feel like I'm entitled to more information that what I'm getting.
Would love to hear any thoughts or suggestions.
I finally heard from my DS, who told me he got an email from the factory saying my car is one of several undergoing repairs. I asked what kind of repairs and he said he doesn't have that information. Adding to my frustration is that I will be out of the state from Dec. 22 through the rest of the year, so if I don't take delivery before then, I won't be able to take delivery this year. Thus, I wait an entire year for my rebate. I would also want to be sure I get a new 2016 VIN.
How would you handle this? I don't want to be pain to my DS, but I'm really not happy with "sorry, that information isn't available" with respect to the repairs. Is it paint? Did they run the thing into a dumpster like another poster here had happen? For what it's worth, I'm leasing, not buying. So I'll only have the car in my possession for 3 years. Nonetheless, given the cost, I feel like I'm entitled to more information that what I'm getting.
Would love to hear any thoughts or suggestions.
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