VanillaAir_UK
Supporting Member
Are they trying to get rid of all subscription costs or just those who
Free premium Connectivity ending
- Thread starter Mr H
- Start date
Are they trying to get rid of all subscription costs or just those who
Hmmmm. This is very strange. When I ordered late last year there was no mention of only 1 year data included with the purchase. It’s certainly not in the terms and conditions.
Other manufacturers usually provide 3 years, and it’s clearly stated.
I know it’s ‘only’ £10 a month but I might get in touch with Tesla to show me where this is stated at the point of order.
Other manufacturers usually provide 3 years, and it’s clearly stated.
I know it’s ‘only’ £10 a month but I might get in touch with Tesla to show me where this is stated at the point of order.
Thunderbird1
Thunderbird1
So my end of trial date, as shown in the car, has come and gone yesterday. Jumped in this morning and no satellite maps. Ah well.
However Spotify started playing and when I checked the option to retoggle the satellite maps it was available and worked.
So it seems that even though an expiry was set and shown in the car (18 May) it reset my map but didn't cancel the trial. Let's see how long it lasts.
However Spotify started playing and when I checked the option to retoggle the satellite maps it was available and worked.
So it seems that even though an expiry was set and shown in the car (18 May) it reset my map but didn't cancel the trial. Let's see how long it lasts.
Rustybkts
Member
drewpost
Member
I filed a ticket with Tesla as my Tesla account online had shown 18 May with the option to subscribe but then this disappeared after a couple days and my account showed premium unlimited connectivity as included. My car showed the 18th until about a week ago.
Tesla called me off the back of my support request and the rep said that the rollout had been a clusterf*** and actually Prem Conn expired a year after purchase for me (Aug 2019 purchase) even on an SR+. They said the dates would update later in the summer to reflect the correct expiry date so it sounds like it’s expected.
Tesla called me off the back of my support request and the rep said that the rollout had been a clusterf*** and actually Prem Conn expired a year after purchase for me (Aug 2019 purchase) even on an SR+. They said the dates would update later in the summer to reflect the correct expiry date so it sounds like it’s expected.
Well, I had signed up and it hasn't stopped them taking my money this month for the first time ... so I shouldn't be charged until the car anniversary (September)? I hope I will be getting a refund.
Rustybkts
Member
Yup mine too - seemed to coincide with the 2020.16.2.1 update although not sure if that was a coincidence.Mine has gone now as of today!
Certainly not paying for the upgrade until lockdown is fully off.
Will be waiting until after lockdown too before i subscribe as i do miss the earth view!
metropolis
Member
Looks like we got a couple of Days grace mine gone also Today, give me a UK based Provider and I may sign up, only doing about 40 miles p.w, so happy to tether for the mo!
Could you let us know if you can still get the satellite view when driving whilst tethered to your phone hotspot?
metropolis
Member
Jez_GB
Supporting Member
Oh! I've got a few months left yet, but that along with sorting the P to D issue might have swung it to tethering -
Jez_GB
Supporting Member
Just subscribed and everything came back.
I had to log back into Spotify with the Telsa account, but Tune-In Radio not working yet. I use that for podcasts so it better had start working.
JJ
I had to log back into Spotify with the Telsa account, but Tune-In Radio not working yet. I use that for podcasts so it better had start working.
JJ
Yes you can as i've just done it on my way home from work - a bit of a faff turning wifi back on after putting in drive though
Pazz
Member
Has anyone solved the P to D issue? I've done two drives without Premium and it's annoying having to manually turn on WiFi each time.
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