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Fremont delivery - car refused

Discussion in 'Model 3: Ordering, Production, Delivery' started by dan180, Mar 23, 2018.

  1. ammulder

    ammulder '98 GS400 -> P3D+

    Joined:
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    Philly area
    Hmm. I think I got it from something like this:

    Which Electric Cars Offer The Best Warranties?

    "Importantly, federal regulations mandate that an EV’s battery pack, arguably its most costly component, be covered for at least eight years or 100,000 miles."​
     
    • Like x 1
  2. banned-66611

    banned-66611 Guest

    Ah, so they set it at literally the absolute legal minimum. Not exactly encouraging.
     
  3. ammulder

    ammulder '98 GS400 -> P3D+

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    Well, if you look at the chart in the article, they're not out of line with other manufacturers. And they did extend the mileage for the 3LR and S/X.
     
  4. 777DUST

    777DUST New Member

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    Arkansas
    Newbie to Tesla but excited about it. Just laid out 102K for a Model X that is already built....I live 300 miles from nearest SC so they want to do home delivery....I want to do a SC delivery....this post confirms my need to pick up at SC.
     
    • Like x 1
  5. Petrocelli

    Petrocelli Member

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    When I was considering purchasing a Model 3, I had contacted a used car inspector who was going to charge $135 for an inspection. I thought that would be money well spent. It would remove all emotions from the process.
     
  6. Petrocelli

    Petrocelli Member

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    That's a great sign that Tesla is making things right. That Model S should keep you occupied until your new car gets here.
     
  7. bdelrizzo

    bdelrizzo Member

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    I had to go back and reread this thread. Looks like he got his new car in April 2018. 18....lol
     
    • Like x 1
  8. ReddykwRun

    ReddykwRun Member

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    LA -Lower Alabama
    Years ago when preparing to transfer with the USCG from Kodiak, AK to Mobile, AL I purchased a new Honda Accord over the phone so it would be waiting for me at my new duty station. I transferred the funds, signed and faxed the papers and told the salesperson that if the car was 100% defect-free from ANY flaws he would receive a large cooler of Halibut, Salmon and Alaskan Crab. He delivered it to my parent's house in Pensacola, FL with a red ribbon on top and it was absolutely defect-free. Imagine that, motivation.
     
  9. Jamescburke

    Jamescburke New Member

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    West Chester PA
    It helped me as I will take delivery of a model 3 in a month or so. I will use your experience to be hyper sensitive to doing a very close examination of the car, Jim
     
    • Like x 1
  10. Electroman

    Electroman Supporting Member

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    And you will over scrutinize like you have never done before and you will find a ton of "issues" to complain about and get disappointed, frustrated and be a very sad sad man. Why, because it all depends on: "What do you practice?"

    https://www.youtube.com/watch?v=rwJ0Te-QBhw
     
    • Disagree x 2
  11. astrobill

    astrobill Member

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    #231 astrobill, Oct 31, 2020
    Last edited: Oct 31, 2020
    Dan,

    They LOANED you a Model S while you wait for a new car to be matched or this one fixed? Wow!

    When I was on the fence about refusing my Model Y at the Tysons Corner, VA location, here's what they offered me. You'll note that NONE of it comes close to loaning me a friggin' car, much less ordering me a new one:

    Option 1: Match me with a close, but not exact, nearby vehicle ($2K more expensive). They refused to let me see the other car first before making a decision even through it was at their satellite location at a nearby mall. The manager said they were too busy.

    Option 2: Refuse the vehicle and pay $1K (or $2K?) for them to locate another vehicle elsewhere in the country and ship it over. Note that if I raised any paint issues, he said they'd force un-match me. He said Tesla will not fix paint issues and that I had to refuse delivery for any paint issues I could not accept as-is.

    I'm actually pretty disappointed, but was desperate for a car, so I accepted it. And I'm still really angry at the whole Tysons Corner, VA frenetic insanity that was delivery day.

    And now? My initial service appointment for the things they'll supposedly fix has been pushed off again and again due to parts delays. It's now a month since the initial appointment was supposed to occur.

    Honestly, it kind of ruined the whole new car experience that most of us only get to have a couple of times in our lives. I'm driving around this $55K brand new thing that, frankly, needs some work. :^(

    R,
    Bill
     
    • Informative x 1
  12. Fredwolf

    Fredwolf Member

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    Sacramento, CA
    THATS what the "H" stands for! i never knew that.

    And I agree with you. I noticed the account where that came from, VALUE ANALYST is closed now. interesting.
     
    • Like x 1
  13. linux-works

    linux-works Active Member

    Joined:
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    mtn view, ca
    it does give an impartial witness, one who is not emotionally attached to the outcome.

    sounds smart to me. not cheap, but maybe worth it.
     

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