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Fremont delivery - car refused

Discussion in 'Model 3: Ordering, Production, Delivery' started by dan180, Mar 23, 2018.

  1. Electroman

    Electroman Supporting Member

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    You see? As simple as that !
     
  2. Planned_Apathy

    Joined:
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    If this kind of compliant message from anyone -- sincere or insincere -- can "be detrimental to our investment in $TSLA, and the company in general," then that effectively qualifies as admission that (1) it's a terrible investment and (2) the analyst or investor is a terrible analyst or investor. I'm truly embarrassed for this "value analyst" if he or she really believes what he or she wrote. Even if the OP's posts here weren't sufficient to place him or her far beyond any legitimate suspicion. And OP's posts here are very clearly are sufficient to survive any rational credibility test.

    Some people are here to share and exchange accurate information and sincere perceptions about the cars and the company. Some good. Some bad. Some right and some wrong. Most subject to reasonable disagreement and differing opinions. Those are the legitimate users.

    So who are the illegitimate users who should be subject to scrutiny and suspicion? People like the "value analyst" and the others who are here trying to "support" their investment holdings by any means necessary. The fact that he, she, and they think they are capable of doing so by shouting down and denigrating online complaints and criticisms and personally attacking the speaker? Unbelievable incompetence and completely illegitimate -- and positively embarrassing.
     
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  3. ACA Man

    ACA Man Member

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    I can’t say any better. Thank YOU.

    Furthermore, it reflected the mentality in this country which is...What’s in it for me!
    If some unknown stock analysts started to talk the stock then, by all means, keep talking since it will make my investment better, right?

    Also, by talking down on people who voiced their newby opinion on a somewhat large purchase such as MS or MX, they are actually doing a disservice to Tesla, a company they said they love.

    Having said that, one shouldn't be surprised since there exists such personalities anywhere you go these days.
     
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  4. suwaneedad

    suwaneedad Member

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    Taking delivery on Wednesday.
    I have no urgent need for my Model 3, so had already planned to be skeptical while inspecting the car, and refusing to take title to it if there are any flaws in the paint in particular...I do not want anything other than the factory finish when I first take ownership of it. If there are other components that don't meet spec which can be swapped out later via a Due Bill, that's just fine with me and I'll take title. But flaws in the painted body panels are a no-go for me. (Stay tuned.)
     
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  5. Carnook

    Carnook Member

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    Factory finish will never be as good as it could be. While you shouldn’t accept obvious blemishes or anything that can’t be buffed out you may also want to consider taking your car for paint correction and Ceramic Pro. You’ll be amazed at how much better it is than factory finish.
     
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  6. adaptabl

    adaptabl Banned

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    Other car manufacturers have this figured out. I recently looked at a Hyundai Elantra for my daughter and the fit and build quality was amazing. They must be pumping these out in the multiple 1000's per day.
     
  7. Electroman

    Electroman Supporting Member

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    ..because that is all they have been doing the past 50 years plus, it will be a shame if they can't get this right after producing millions of those. A new production line is very similar to the 20 other lines they have done in the last decade, with a few extra automation thrown in.

    In the case of Tesla - right from a) assembling the cells, b) the battery tech that gets a very high range and is highly durable, c) the paradigm shift of software driven model, d) electric drive trains with dual motors working in concert to produce the right driving characteristics, e) a completely new software based infotainment system and <drum roll> f) self-driving through machine learning and AI - all of these to be done at less than $50K sale price.


    WOW thats a feat, i challenge those amazing panel-fitters and smooth paint finishers - aka legacy dino auto companies - to accomplish what Tesla did.

    You guys are all getting twisted on what can be seen outside visually - panel fitment and paint work - forgetting the fact that close to $45k of the $50K price tag is inside the car that cannot be seen by a layman looking at the paint work.

    There is a reason why none of the perfect panel-fitters cannot create a 300+ mile, 4.5s, sub $50K, Level 2 AP car. Because, they are down right incompetent on those technologies - atleast as of 2018.
     
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  8. kmngq

    kmngq Member

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    he said "manufactured 3/18 according to door sticker".
    so probably way after yours.
     
  9. banned-66611

    banned-66611 Guest

    Is anyone else a bit worried that the delivery room is very dark and you need to bring your own flashlight?

    Sounds like the kind of scam a dodgy used car salesman would try.
     
  10. Parker

    Parker Member

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    Natural sunlight will always show blemishes significantly more than indoors--especially if it's a darker color. If you are OCD, like me, you can expect to have to paint correct any brand new or CPO car from any manufacturer. This is as true from Ford to Ferrari.

    I have my own random orbital and have done this with all my cars. 99% of scratches can be corrected. Both my Teslas were as bad as any other, but they cleaned up very well paint correction. Frankly, BMW was the worst, but they cleaned up well too.

    Griot's new fast correcting cream makes this process much easier than it used to be. I used to pay aprox $700 for paint correction, and just decided to learn how to do it myself. It's actually a fun project once you learn how to do it.

    IMHO, I think the primary issue is that most people's emotions are on high alert when receive a car they have been waiting FOREVER for, so any imperfections are enhanced.
     
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  11. scotty2541

    scotty2541 Member

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    I'm with you 100%. I do not think they would have had this problem if they hired executives from car companies outside the USA. But it's as though they hired a bunch of flunkies from Detroit, who were responsible for ruining the American auto industry with crappy quality. They went bankrupt back then, where do you think some of those executives went? Just about the time Tesla was ramping up the MS. Now, using those same business practices that destroyed Detroit, they are damaging Tesla too (I'm a Toyota/Lexus and Acura/Honda fan personally - I can't wait for them to jump into this market with better quality).

    As for "ValueAnalyst", I would personally find it more likely that his type of posts are from the company itself or agents hired to discredit actual consumers, rather than trolls trying to damage the brand value. Tesla is doing enough to damage their own brand without any help.

    The thing that appears to keep them going are blind sycophants who will stand by them no matter what. Like those Apple lovers who camp out to stuff cash into the company coffers buying the next gizmo they don't need. It amazes me the mental gymnastics that some of the fan groups come up with to justify what we see.

    -Scotty
     
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  12. comanchepilot

    comanchepilot Member

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    How does a stress crack in a windshield make it past QC for delivery? It doesn't - because there isn't any - get the cars delivered - get the money - clear the deposit - see what the market will bear.
     
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  13. Zaxxon

    Zaxxon Supporting Member

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    Like, say, if they hired Audi's A4 production director as their VP of Production? Someone who had been in charge of 380k vehicles/year?
     
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  14. Rupesh047

    Rupesh047 Member

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    Pictures/videos would have been good. What happens to the car that get's refused? Do you reconfigure another one or does that one get reconditioned and sent back to you??
     
  15. Mr T

    Mr T No meat/dairy helps earth 10 times that of EVs

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    I'm not convinced that a different "experienced" person could have solved the M3 production issues. They are breaking new ground with new processes and new machines. I am impressed with what they have done and hope they keep the production numbers low until they have the line working flawlessly. We are the beta test group and our acceptance of the glitches of our early adopter circumstance keeps me happy. I mostly enjoy helping them with the process and being part of the mission to sustainable transportation.
     
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  16. Bob390

    Bob390 New Member

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    Thank you for sharing. It's stories like yours that had me make the painful decision to cancel my Model 3 order. I currently have 2 Model S cars and will probably just get another S once my oldest lease comes up in May. I do have another Model 3 order for this Fall. Hopefully they'll get everything fixed in their factory by then!
     
  17. Brettski

    Brettski Supporting Member

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    I often wonder how successful Tesla would be at selling ICE cars.
     
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  18. suwaneedad

    suwaneedad Member

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    Update to a post I made above sometime last week: picked up my 3 yesterday and was pleasantly surprised to see zero paint issues, wonderful panel fit, zero issues with those two enormous pieces of glass. Only one issue at all, and it was frustrating because I had to call it out: the charging door got scratched to hell at some point. So it's on a Due Order to be replaced, so no biggie. But it does indicate either shoddy QA, or a detail/prep process at the SC that misses things that simple/obvious, or a prep employee who beat it up with the charger and didn't own up to it. Whatever, the car was in gloriously good condition. The Atlanta delivery location has really good lighting (lower ceilings than the cavernous places I've seen pics of at Fremont). Rest easy everybody...QA is good.
     
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  19. mattjs33

    mattjs33 Member

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    What???

    You do realize that robots assemble most other cars in the world? Besides some outliers like Koenigsegg and Morgan, no one hand-assembles cars anymore, not in the true sense.

    Tesla is using equipment similar to what everyone else uses. They just don't have similar experience. They are also under pressure to deliver as many cars as they can, due to little things like cash flow needs and earnings calls. It's quite possible inspectors are "not" seeing some of these flaws, in the hopes the customer won't either. If they do after delivery well at least that's a sold car and they'll deal with it later. Humans always default to what's easiest at the moment.
     
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  20. PeterK

    PeterK Model X & 3 Owner

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    I think a lot of people are overreacting here. The only clear production issue in the OP's post is the single panel gap. The other couple of problems could have happened during transport or even in the delivery center lot. And it sounds like the panel gaps are getting better as production progresses. I'm personally more concerned about how they tried to pass off the rear bumper scratch, but I suppose end-of-quarter pressures, especially THIS critical quarter, can drive bad behavior.

    As for canceling the M3 order to buy another S, I periodically read of real problem Model S and X deliveries, even years after they started making them. Tesla has surely applied learnings from Model S and X design and production process to the Model 3 design and production, which lead me to believe that Model 3 quality will stabilize sooner and with less variability.
     
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