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Friend just ordered a new Tesla, doesn't say Supercharger enabled

Discussion in 'Model X: Ordering, Production, Delivery' started by HarborX, Dec 30, 2016.

  1. HarborX

    HarborX Member

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    Harbor, FL
    Basically he ordered a 90D and his doesn't say Supercharger enabled under charging, any reason why? Should he contact the nearest service center and ask to talk on how to confirm early or something?
     
  2. ecarfan

    ecarfan Well-Known Member

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    All Teslas currently being sold are "Supercharger enabled", meaning they are all capable of Supercharging.

    But if your friend has any concerns, then yes he should call Tesla and ask his questions.
     
  3. jason1466

    jason1466 Member

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    My new MX order "confirmed" 12/22 and I also noticed the same omission. I assume it means nothing for unlimited supercharging. They might have removed it to avoid confusion for orders after 12/31. It would be nice to see it listed somewhere, but if we had any issues later I would think we would have a pretty good case to have it fixed in the system.
     
  4. PedanticOne

    PedanticOne MyTesla Refresh Champion

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    I confirmed on 11/29 and I do have it on my order agreement. Maybe they just don't bother putting it there anymore?
     
  5. InsaneDriver

    InsaneDriver Member

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    Ordered on December 27th and does not show. I checked back on our Model S order from May 2015 and I see how it was listed.

    I emailed the order specialist assigned just to make sure we are inside the window for lifetime supercharging, only reason we ordered when we did.
     
  6. TechVP

    TechVP Active Poster

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    Thanks for noticing the missing "Supercharger Enabled" ... contacted my DS. Will post follow up if pertinent.
     
  7. Jrogville

    Jrogville Member

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    Since your orders are confirmed, what does it say for expected delivery in MyTesla? I'm wondering if some of these late December orders are now committing to delivery later than March, and therefore not meeting the March delivery requirement. If the confirmation does say delivery my March, I would recommend you print that page with headers for possible future reference in case it changes later.
     
  8. InsaneDriver

    InsaneDriver Member

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    I confirmed my order placed on Dec 27 comes with lifetime supercharging. They just removed that line item from the build sheet.
     
  9. TechVP

    TechVP Active Poster

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    Ordered 90D on the 22nd. Confirmed on Dec. 29th. I have been quoted both on the phone and via My Tesla Late Feb. / March. But I'm not going to get anxious about that date. Setting up for a long wait.
     
  10. ferdboyce

    ferdboyce Member

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    Seems logical to believe that it was removed so that next year (2017) the statement "Supercharger enabled" will read as a lot more meaningful (i.e., positive) than "Supercharger not enabled" (negative) for those owners who don't opt for it.
     
  11. GreenBear248

    GreenBear248 Member

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    We placed our Model X order on Dec 28th. I'm not sure where to look for the estimated delivery date. Is it within the My Tesla site or in an email they send?
     
  12. jason1466

    jason1466 Member

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    Yes, MyTesla, but it won't show up until your order confirms a week after ordering. During this time you are allowed to make changes for free. Once it confirms you should get a VIN and an estimated delivery range on the page.
     
  13. TechVP

    TechVP Active Poster

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    Just received an email from a DS, they reprinted my Vehicle Purchase Agreement, and it now adds Supercharger Enabled. So I'm less concerned now. Doesn't specifically say free for life, but I'm fine that they acknowledged my email.
     

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