On October 7th I handed over a credit card to a service center and purchased a $4000 Tesla Extended Services Agreement for my 2013 Model S.
Here it is November 18th, and the ESA has yet to show up on my My Tesla page. Instead all I get is a button to purchase an ESA.
Last night I was contacted by another Tesla owner who a month EARLIER had purchased an ESA, and *his* My Tesla page still shows no record of the ESA being purchased.
So . . . question for owners out there: how long does it take for the ESA to show up in My Tesla? Does it ever?
(There is the possibility this relates to the state of New Mexico, which Tesla's web systems and business logic doesn't really recognize... I'm guessing it is related to this, but want to verify that owners in other states see their ESA show up quickly in My Tesla)
Here it is November 18th, and the ESA has yet to show up on my My Tesla page. Instead all I get is a button to purchase an ESA.
Last night I was contacted by another Tesla owner who a month EARLIER had purchased an ESA, and *his* My Tesla page still shows no record of the ESA being purchased.
So . . . question for owners out there: how long does it take for the ESA to show up in My Tesla? Does it ever?
(There is the possibility this relates to the state of New Mexico, which Tesla's web systems and business logic doesn't really recognize... I'm guessing it is related to this, but want to verify that owners in other states see their ESA show up quickly in My Tesla)