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Front Bumper Sensor Damage by a Rock Chip Park Assist Unavailable/Disabled

Discussion in 'Model S' started by UkrHog, Apr 19, 2018.

  1. UkrHog

    UkrHog Member

    Joined:
    Aug 29, 2017
    Messages:
    205
    Location:
    Florida
    This morning I noticed the following message in my 2017 Model S. “Park Assist Disabled” and then sometimes changes to “Park Assist Unavailable”. I called the SC, they said they would look into it and get back to me. After a few hours I didn’t hear back from them, so I looked over all my front sensors closely and noticed a small dent on one of them (photos attached). I emailed the service center the photos and they responded promptly telling me to schedule an appointment with a Tesla certified body shop to have the sensor replaced and that should solve the issue. The work will not be under warranty as it was external damage, I was told. I was curious if any one else has experienced this, what I should expect the cost to be around and whether a car insurance claim can be made, similar for windshield damage as this is a safety mechanism now not working. I am no longer able to summon the car, I do not get the distances in inches shown on my screen when getting close to other objects and there are no more chime warnings.
    Thank you all!
     

    Attached Files:

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  2. widodh

    widodh Model S 85 and 100D

    Joined:
    Jan 23, 2011
    Messages:
    6,849
    Location:
    Venlo, NL
    I have the same issue. Front sensor broke after driving on the German Autobahn.

    Seems the sensor needs replacement.

    7A1091B0-8880-4BF4-A9B5-8E1E4939B4BD.jpeg
     
  3. trm2

    trm2 Member

    Joined:
    Apr 3, 2016
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    927
    Location:
    CLE
    Can you make an insurance claim? Sure. What is your deductible vs what does it cost to replace?
     
  4. S142jzkillaV10

    Joined:
    Dec 17, 2018
    Messages:
    18
    Location:
    North Carolina
    You can find them on eBay since I'm almost certain your deductible isn't going to cover $200 or less for a sensor.
     
  5. widodh

    widodh Model S 85 and 100D

    Joined:
    Jan 23, 2011
    Messages:
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    Location:
    Venlo, NL
    That sounds interesting! What kind of sensor is it?

    For €200/$200 I won’t claim my insurance.
     
  6. S142jzkillaV10

    Joined:
    Dec 17, 2018
    Messages:
    18
    Location:
    North Carolina
    The sensor, labor and paint. Is less than $200. It's just a rough estimate. But it's pointless going threw the insurance co.
     
  7. dark cloud

    dark cloud Active Member

    Joined:
    Apr 14, 2018
    Messages:
    1,589
    Location:
    BC
    That was a $300 bill on my previous Infiniti QX50. The model S has Xpel wrap on the sensors now, so they should survive the same rock hit I hope.
     
  8. UkrHog

    UkrHog Member

    Joined:
    Aug 29, 2017
    Messages:
    205
    Location:
    Florida
    Yeah, that stinks. Took a while for mine to get replaced. Wrong sensor kept being ordered by the body shop. Finally when replaced, it was complimentary as they miss managed the process so many times.
     

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