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Front Bumper Sensor Damage by a Rock Chip Park Assist Unavailable/Disabled

UkrHog

Member
Aug 29, 2017
229
155
Florida
This morning I noticed the following message in my 2017 Model S. “Park Assist Disabled” and then sometimes changes to “Park Assist Unavailable”. I called the SC, they said they would look into it and get back to me. After a few hours I didn’t hear back from them, so I looked over all my front sensors closely and noticed a small dent on one of them (photos attached). I emailed the service center the photos and they responded promptly telling me to schedule an appointment with a Tesla certified body shop to have the sensor replaced and that should solve the issue. The work will not be under warranty as it was external damage, I was told. I was curious if any one else has experienced this, what I should expect the cost to be around and whether a car insurance claim can be made, similar for windshield damage as this is a safety mechanism now not working. I am no longer able to summon the car, I do not get the distances in inches shown on my screen when getting close to other objects and there are no more chime warnings.
Thank you all!
 

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  • Informative
Reactions: pilotSteve

widodh

Model S 85 and 100D
Jan 23, 2011
6,853
2,776
Venlo, NL
I have the same issue. Front sensor broke after driving on the German Autobahn.

Seems the sensor needs replacement.

7A1091B0-8880-4BF4-A9B5-8E1E4939B4BD.jpeg
 

trm2

Active Member
Apr 3, 2016
1,075
1,666
CLE
Can you make an insurance claim? Sure. What is your deductible vs what does it cost to replace?
 

dark cloud

Active Member
Apr 14, 2018
2,073
2,387
BC
That was a $300 bill on my previous Infiniti QX50. The model S has Xpel wrap on the sensors now, so they should survive the same rock hit I hope.
 

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