TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Front dash scratches

Discussion in 'Model 3' started by KL670, May 4, 2019.

  1. KL670

    KL670 Member

    Joined:
    Feb 7, 2016
    Messages:
    164
    Location:
    San Francisco
    While trying to use some wipes to wipe down the dust on the front dash, I managed to leave some scratches that don’t seem to want to go away. Has anyone had this happen? Any resolution? Thanks.
     

    Attached Files:

  2. No42

    No42 Member

    Joined:
    Jun 25, 2018
    Messages:
    101
    Location:
    WA
    Yes, mine was replaced under warranty. May 2018 build.
     
  3. Runnergirl

    Runnergirl Member

    Joined:
    Sep 26, 2018
    Messages:
    322
    Location:
    NC, USA
    Did they recommend a way to dust without scratching? Thanks
     
  4. x0lliex

    x0lliex Member

    Joined:
    Jan 10, 2018
    Messages:
    17
    Location:
    San Jose, CA
    Don’t bother asking about this at the Santa Clara service center, they arrogantly told me no one has ever had their dash replaced due to these scratches and it is all user error (which is true to some extent, but the dash is extremely fragile).
     
  5. ngogas

    ngogas Active Member

    Joined:
    Sep 19, 2018
    Messages:
    1,652
    Location:
    Utah
    What the hell did you wipe with? Sandpaper? I wipe mine with microfiber all the time I never get this. Holy cow.
     
    • Funny x 3
  6. McFlurri

    McFlurri Active Member

    Joined:
    Apr 27, 2016
    Messages:
    1,076
    Location:
    Kitchener, Ontario
    • Love x 1
  7. Scott7

    Scott7 Member

    Joined:
    Apr 3, 2016
    Messages:
    288
    Location:
    Wisconsin
    Let us know how it goes with the 303. I have a bottle and haven’t tried using it in my car anywhere (yet) but used it for many years in my BMW 3 Series.
     
  8. Scubadude

    Scubadude Member

    Joined:
    Oct 7, 2016
    Messages:
    36
    Location:
    Florida
    Amazon has a white bottle and a blue bottle of 303. Which do you recommend? Thanks.
     
  9. McFlurri

    McFlurri Active Member

    Joined:
    Apr 27, 2016
    Messages:
    1,076
    Location:
    Kitchener, Ontario
    The one i linked is what i found others suggesting. Supposed to leave a nice matt finish (instead of the ugly matt scratches lol)
     
    • Like x 1
  10. BluestarE3

    BluestarE3 Active Member

    Joined:
    Apr 2, 2016
    Messages:
    3,675
    Location:
    Norcal
    Likewise, I use a plush microfiber towel to lightly dust the dash, steering column and center console. I don't apply any pressure, basically let static pick up the dust. So far, no scratches.
     
    • Helpful x 1
  11. Trevor B

    Trevor B Active Member

    Joined:
    Apr 2, 2016
    Messages:
    1,069
    Location:
    USA
    Despite this not being a warranty issue (but caused by you wiping it down)????
     
  12. BluestarE3

    BluestarE3 Active Member

    Joined:
    Apr 2, 2016
    Messages:
    3,675
    Location:
    Norcal
    Maybe they were being generous? Or they were under the impression the car was delivered with that damage?
     
  13. NHK X

    NHK X Member

    Joined:
    Nov 18, 2017
    Messages:
    433
    Location:
    PNW
    I just use a dry swifter sweeper pad and gently brush over the top. Can keep reusing them too.
     
    • Like x 1
  14. Fernand

    Fernand Member

    Joined:
    Mar 22, 2019
    Messages:
    747
    Location:
    Northern california
    This looks like superficial marks. I think the blue 303 might help
    to make it look better, although I'm not sure what exactly it does.
     
  15. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    10,454
    Location:
    Chicagoland
    Those don't look like scratches.

    They look like discoloration due to trying to clean your dash in direct sunlight.
     
  16. ngogas

    ngogas Active Member

    Joined:
    Sep 19, 2018
    Messages:
    1,652
    Location:
    Utah
    Microfiber and water is what I normally use to clean the dash and console. I’m curious what you used to get these scratches.
     
  17. norbert-tx

    norbert-tx Member

    Joined:
    Apr 26, 2019
    Messages:
    26
    Location:
    Houston TX
    Did you get your windshield tinted? Maybe the tint shop used dirty rags to wipe up the dash?
     
  18. KL670

    KL670 Member

    Joined:
    Feb 7, 2016
    Messages:
    164
    Location:
    San Francisco
    Baby wipes.
     
  19. KL670

    KL670 Member

    Joined:
    Feb 7, 2016
    Messages:
    164
    Location:
    San Francisco
    No tinting either.
    I’m not expecting a replacement which I think would be an overkill but would like to know how to resolve as well as prevent it.
     
  20. KL670

    KL670 Member

    Joined:
    Feb 7, 2016
    Messages:
    164
    Location:
    San Francisco
    You’re correct. How does doing that under the sun cause something like this?
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC